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All reviews rainbow reef marina view the holiday inn african queen covered parking corner room within walking distance would stay here again pool area wrap around balcony room was large glass bottom boat scuba diving free breakfast nice stay dive shop hot tub
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12 - 17 of 1,183 reviews
Reviewed 2 April 2021 via mobile

Disappointed! Love the fact that they have a nice man made beach area with a gas fire pit! One guy sat at the fire pit last night for hours so obviously ran it out of gas. Called the front desk to see if they would be servicing it ... they stated “no we are out of gas”.... seriously?? The hotel doesn’t have backup propane??? And they are literally next to a gas station! I find this absurd and poor customer service! Why have it if you arent going to have it available for use?
The hotel is in an amazing location! Great to have restaurants in walking distance. However, rooms are very run down and dirty.

Date of stay: April 2021
Trip type: Traveled with family
2  Thank Kikka12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Dickinson, General Manager at Courtyard Key Largo, responded to this reviewResponded 3 April 2021

Dear Kikka12345678,

Thank you for taking the time to share your feedback form your recent stay. I apologize the fire pit was not available for you to enjoy. I have shared your comments with our Maintenance team to ensure it is readily available for our guests. I am glad despite the issues your enjoyed the beach area and the location of the hotel. We hope in the future we may have the opportunity to provide you a better experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2021

We were very comfortable here and it's an nice option for Key Largo, close to Pennekamp and other attractions. The room was fine and the staff was helpful. Parking is also partially covered and it had some nice dining options close by.

Date of stay: March 2021
    • Location
    • Sleep Quality
    • Service
Thank fwwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Dickinson, General Manager at Courtyard Key Largo, responded to this reviewResponded 30 March 2021

Dear fwwood,

Thank you for taking the time to leave us a review. We are very happy to hear you enjoyed your stay and enjoyed many different parts of the property and our location. We will be sure to share your comments with our team. Thank you again for the feedback, we look forward to welcoming you back on your next visit to Key Largo.

Sincerely,
Chris Dickinson
General Manager

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Reviewed 19 March 2021

A decent Courtyard on the marina - within walking distance to many dive and snorkel boat tours as well as 2 fun restaurants (Skippers Dockside and Sharkey's). Nice to watch boats and sea life from our very large, corner balcony! Rooms were clean but older, so we had some shower drainage issues, and the service was okay. Recommend staying here for a stopover or for the convenient location to the boats.

Room tip: Marina view is worth it!
Date of stay: March 2021
    • Location
    • Rooms
    • Service
Thank dcg86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Dickinson, General Manager at Courtyard Key Largo, responded to this reviewResponded 19 March 2021

Dear dcg86,

Thank you for taking the time to leave us a review. We are glad to hear you enjoyed the location of the hotel and the balcony from your guestroom. I am sorry to hear you experienced issues with a drain and found the service to be just okay. Your comments will be shared with the hotel team as we continue to improve the hotel and the quality of our service.

Thanks again for your feedback. We hope to have the opportunity to welcome you back on your next visit to Key Largo.

Sincerely,
Chris Dickinson
General Manager

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Reviewed 27 February 2021 via mobile

Hotel and staff are average but location on Marina and close to a multitude of activities makes it a great choice. Pay the extra for the marina view, you won’t be disappointed. The pool was nice and parking easy. Try Docs Diner for great local breakfast and Skippers for lunch/dinner. Both walking distance.

Date of stay: February 2021
Trip type: Traveled with family
1  Thank HappiNap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Dickinson, General Manager at Courtyard Key Largo, responded to this reviewResponded 27 February 2021

Dear HappiNap,

Thank you for sharing your feedback from your recent stay. I am sorry to hear you found the hotel and our staff average but was glad you enjoyed the location and view. Your feedback will be shared with our team so we may continue to improve. We hope you will stay with us again on your next visit to Key Largo.

Sincerely,
Chris Dickinson
General Manager

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Reviewed 17 February 2021

Stayed here for 2 nights. Got an upgrade to a corner room as a Gold member. The room was very spacious with a nice balcony that overlooked the pool and the marina. The A/C unit would cycle on and off so that was a bit annoying but otherwise the room was very nice. There was an in-room fridge. Bathroom wasn't all that spacious and the shower itself was a bit dark and could have used some more lighting. Overall, I would stay here again. There is parking onsite as well as a few spots in a garage that is located underneath the hotel. Didn't go to the pool so can't comment on that. Coffee and tea were available in the morning. Restaurant wasn't open due to COVID.

Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
1  Thank sginmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Dickinson, General Manager at Courtyard Key Largo, responded to this reviewResponded 17 February 2021

Dear sginmd,

Thank you for staying with us and sharing your feedback. We are very happy to hear you enjoyed your stay with us and I am glad we could upgrade you to one of our marina view corner rooms. Thank you again and we look forward to welcoming you back on your next visit to Key Largo.

Sincerely,
Chris Dickinson
General Manager

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