Hi, Peter. We're sorry to hear about your disappointing experience this time around. We can assure you that we do our best to only serve fresh seafood, at an affordable cost. Any changes to the menu since your last visit, was made only with the best interest of the guests in mind. Our burgers are made fresh in house, and we're sorry to hear that didn't translate to you and your guests. However, we respect your opinion and will share the feedback with our management team to be better moving forward. To address the flies, we hire the best pest control we can to handle the flies during the summer time at an outdoor restaurant. We hope to earn your trust back in the future, so please feel free to reach out to guestrelations@conchyjoes.com if there's any way we can have you look forward to a future visit.