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All reviews waffles mini muffins hard boiled eggs continental breakfast large flat screen tv room was clean great value for the price coffee maker small refrigerator will stay there again first floor pool area ft myers king bed water pressure fresh fruit great room
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Reviewed 4 April 2018

overall a very good place to stay but the breakfast left much to be desired room should have been cleaned in morn when we went out and we had to tell them when we came back in the late afternoon to do it

Room Tip: clean rooms earlier
  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ANTHONY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifortmyersfl1, Hotel Manager at Americas Best Value Inn, responded to this reviewResponded 17 April 2018

Dear Guest.

Thank you for taking the time to review your stay with us.

I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management.

Thank you and look forward to seeing you soon.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

Our room was not cleaned in a timely manner and had to complain about getting it cleaned. 1 day we did not have to wait and the other 2 we told the front desk and they contacted the cleaning service. We had to wait 6 out of 9 days we had to wait to get back into out room. Only had 1 dryer that was working the 2 washers and other dryer were out of order. We could not change to use the swimming pool.

Room Tip: We had no dresser to put out clothes in and had to live out of our suitcases.
  • Stayed: March 2018, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maryanderson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifortmyersfl1, Webmaster at Americas Best Value Inn, responded to this reviewResponded 3 April 2018

Dear Valued Guest,

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018

This was a useful place to stay after a long flight and drive down from Tampa. Despite requesting a None Smoking room, ours 'stank' of smoke. The manager showed us documentation from 'Booking.com', who had requested a '"Smoking Room", so clearly it was their fault. Breakfast is provided, nothing glamorous but very useful.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank UkuleleBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifortmyersfl1, Webmaster at Americas Best Value Inn, responded to this reviewResponded 3 April 2018

Dear Guest,

Thanks for staying at the Holiday Inn Express Hotel & Suites Galveston West during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 March 2018

It's obvious that the owners are trying hard to be gracious hosts...and they certainly were for us. This hotel is not a brand-new one, but it is a lot better than others of a
similar age. Everything was very clean. The rooms are situated well-back from
Highway 41, so they're quiet. Breakfast is more than the typical "continental" one,
a nice surprise. Would we stay here again? For sure! We are glad to have enjoyed 3 nights at Americas Best Value Inn.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank WILLIAM G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifortmyersfl1, Hotel Manager at Americas Best Value Inn, responded to this reviewResponded 19 March 2018

Dear Guest,

Thanks for your kind comments.

I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day.

Thanks again for your pleasant feedback.

Sincerely,
Hotel Manager

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Reviewed 16 March 2018 via mobile

We found this hotel to be very nice. The location was very convenient to Lakes Regional Park, which we always enjoy. The room was nice, king-non smoking. There is a couch and desk in addition to bed. Staff was nice and accommodating. Breakfast was good, eggs, yogurt, muffins,waffles, coffee, juice etc. we certainly would use this hotel again.

Stayed: March 2018, traveled as a couple
Thank ecuanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifortmyersfl1, Hotel Manager at Americas Best Value Inn, responded to this reviewResponded 19 March 2018

Dear Guest,

Thank you for your wonderful comment! We really appreciate your kind words and recommendations.
It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job.
It would be a pleasure to have the chance to serve you again in the future.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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