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All reviews front desk miracle mile wi fi location is great kitchenette miami
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4 - 9 of 131 reviews
Reviewed 16 August 2018

This hotel is just cleaned once a week and far from even acceptable. In my room there were no roaches but in one of my friends room there actually were. There's hardly ever anyone at the front desk and practically anyone can enter the premises and go knock the door of any room. At one point we were going back to this hotel and there were police cars and a CSI unit, so was there a murder there? Blankets and bedspreads were stained and I don't think AC equipment is cleaned often. Don't stay here! It isn't even cheap.

Room tip: Go to other hotel.
Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
2  Thank Alicia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Miami - Coral Gables, responded to this reviewResponded 18 August 2018

Alicia, we are very sorry for the difficulties you experienced. Being an extended stay and to maintain the privacy of our guests, we do the cleaning once in a week, however, this service is always available on request with a minimal fee. We take the safety and security of all of our guests very seriously and work closely with the local police to ensure a safe and secure environment. Your feedback about the condition of your room has been discussed with our Housekeeping and Maintenance team to take the corrective steps immediately.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 May 2018

Pleasant, friendly and helpful staff. Amazing location and reasonable price. Comfortable rooms, and very convenient with the kitchenette. Excellent for business, doctors appointments and shopping around.

Date of stay: May 2018
Trip type: Traveled solo
Thank Isabel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Miami - Coral Gables, responded to this reviewResponded 1 June 2018

Isabel, many thanks for sharing your nice feedback. We are glad to know our location was convenient for your needs and that you were satisfied with our top-notch service and facilities. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 May 2018

Great staff, it makes different. Rooms are good, for short staying its just great. Kithcen in the rooms makes life easier if you are keen of cook healty food for yourself. Staff very helpful and kind. Will stay again.

before I forget wi-fi is not good

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank TekinSahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Miami - Coral Gables, responded to this reviewResponded 1 May 2018

Tekin, many thanks for taking the time to review your stay at Extended Stay America. We are glad you liked many aspects of our hotel and that you especially appreciated our excellent staff members. We value your feedback and hope to welcome you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 April 2018

Hotel location is very good, price is reasonable. Kitchen is good. Its very near to my office in coral gables. So i preferred to stay there even during my second visit during Sept-2017. Hotel staff is very helpful. Corridor & elevator cleanliness needs to be improved. Sometimes is smelled bad. In breakfast only few bars with muffins and coffee were available.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank YogeshMistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Miami - Coral Gables, responded to this reviewResponded 11 April 2018

Yogesh, thank you for choosing to stay at Extended Stay America. We are happy to know you liked your well-equipped room, our affordable rates and convenient location as well. We appreciate you being our guest and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

Amazing staff and location. Staff is always there to help you if you need anything. Location is great .A lot of places to eat near by and good shops too. Rooms are very clean and also the tv service has a lot of channels.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank silmatos808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Miami - Coral Gables, responded to this reviewResponded 4 April 2018

Silmatos, thank you for writing such a lovely review about your stay at Extended Stay America. It's great to know that we met all of your expectations, and you were especially impressed by our staff and our convenient location. We look forward to welcoming you and your family back soon.


Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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