I usually love Papa Johns, but I ordered a large pizza and cheese sticks. Order was delivered, but we got our large pizza, and a SMALL PIZZA instead of cheese sticks. We called, guy said cheese sticks looks like pizza, hung up on us. Called back again, said this is definitely a pizza, (I eat pizza all the time... I know what the difference is)... told us the manager said another one would be sent out. We waited an hour in a half!!! Nothing, so my fiancé went up there and he was on the phone with me, They knew exactly who he was when he walked in, at least that’s how my fiancé saw it...I heard the workers saying “yeah, that’s a pizza” and they said the manager was never told about it and there was no intention of bringing another order out. She also lied to his face and said their phone didn’t work right so maybe they need new phones. Just bad customer service, don’t treat customers like idiots.... Maybe I’ll just order from Dominos from now on. What a shame.
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