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“Bad Customer Service. ”
Review of Papa John's Pizza

Papa John's Pizza
Ranked #27 of 67 Restaurants in Millsboro
Restaurant details
Reviewed 17 November 2017 via mobile

I usually love Papa Johns, but I ordered a large pizza and cheese sticks. Order was delivered, but we got our large pizza, and a SMALL PIZZA instead of cheese sticks. We called, guy said cheese sticks looks like pizza, hung up on us. Called back again, said this is definitely a pizza, (I eat pizza all the time... I know what the difference is)... told us the manager said another one would be sent out. We waited an hour in a half!!! Nothing, so my fiancé went up there and he was on the phone with me, They knew exactly who he was when he walked in, at least that’s how my fiancé saw it...I heard the workers saying “yeah, that’s a pizza” and they said the manager was never told about it and there was no intention of bringing another order out. She also lied to his face and said their phone didn’t work right so maybe they need new phones. Just bad customer service, don’t treat customers like idiots.... Maybe I’ll just order from Dominos from now on. What a shame.

Thank dmarie03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 7 reviews

Reviewed 3 November 2017 via mobile

Ordered takeout from here when I got to the restaurant to pick up my order I could see that the staff obviously we're not trained in sanitary conditions. The pizza maker was not wearing gloves disgusting

Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 October 2017 via mobile

We ordered carry out pizza, tried their John's favorite, pepperoni, sausage, Italian spices.
Very flavorful. Crust very good. Will order from them again.

Thank Mary Dot J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2017 via mobile

Several Pizzas were ordered for a kids party. It arrived on time, very quick, no advance notice needed. Hot and fresh.

Thank mcars302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 May 2017

We always come back to order. It is a family favorite!
Prices are good, they have a great reward program, and they are always fast!

    • Value
    • Service
    • Food
Thank amicbenoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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