We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
eDreams
Hotels.com
US$84
US$76
View deal
SAVE US$8
Free cancellation until 23/05/21
Booking.comUS$84
PricelineUS$84
FindHotel
View all 16 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Nearby Hotels
Reviews (629)
Filter reviews
629 results
Traveler rating
222
195
91
41
80
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
222
195
91
41
80
Show reviews that mention
All reviews nepean river blue mountains bbq area holiday park quiet location lovely pool railway station after hours great place to stay cabin sydney facilities accommodation emu plains residents playground
Selected filters
Filter
Updating list...
4 - 9 of 629 reviews
Reviewed 11 April 2021

We loved our stay staff were very accommodating and helpful when we needed to change our dates for our holiday.
We will definitely stay at this park again. Kids loved the playground and jumping pillow.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Chantelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 April 2021

Another big chain who gives just enough lip service to tick the "customer service" box. Yes it is clean, but so is the park bench out front of parliament house. Mattress was at least 10 years old - could feel the bloody springs and in the morning had the worst back ache I have ever had. "Free wifi" was limited to about 5 emails. The only place we've stayed in that puts any type of limit on. Would much rather spend 10% more staying elsewhere and supporting an independent and probably family owned accommodation provider.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kped75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingenia Holidays, Marketing at Ingenia Holidays Nepean River, responded to this reviewResponded today

Hi Kped75,

Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.

Thank you for sharing your concerns, we really appreciate you letting us know. We are currently working through an upgrade of our beds park by park and next time you stay with us, you will experience our new beds.

We apologise that the bedding was not suffice for your stay as this is not how we intend our cabins to be.

We hope to see you again in the future.

Warm Regards,

Lauren

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 April 2021

We have never stayed at a park like this, some of the problems we found unacceptable:

A train line 30m behind our site.
Major power transmission lines over our head.
Only 11 powered site in amongst nothing but cabins.
The sites muddy and uneven.
The park being inside an industrial estate.
One toilet block closed.
The other toilet block dirty.
Lights not working in men’s toilets.
Grass not mowed around kids playing area.
We were given a site on arrival and found someone else in that site.

All in all we were very disappointed in this park and will never stay there again.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GarthJ26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingenia Holidays, Marketing at Ingenia Holidays Nepean River, responded to this reviewResponded today

Hi GarthJ26,

Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.

We are disappointed to hear that we missed the mark on a few things which diminished the enjoyment of our stay.

We hope to see you again in the future.

Warm Regards,

Lauren

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 April 2021

Over full Rubbish bins all over near kids park.
No kids activities during holiday
No emergency contact details
provided.
No has supply in the cottage. Not satisfied with the value for money paid for 3 bedroom cottage

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank car2reb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingenia Holidays, Marketing at Ingenia Holidays Nepean River, responded to this reviewResponded today

Hi Car2reb,

Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.

We are disappointed to hear that we missed the mark on a few things which diminished the enjoyment of our stay.

An after hours number is provided at all our parks directing to an on call staff member who can assist with any issues.

We hope to see you again in the future.

Warm Regards,

Lauren

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 April 2021 via mobile

Honestly not worth it. Premium price for a caravan park that is well past its prime. Not only are you right near the train line you’re camped under transmission lines. When we arrived there was a stuff up with our booking and they tried to put us in a site that was too small and impossible to manicure our caravan onto and had three concrete slabs on it. It took numerous trips to the office and 3 hours to get a suitable site. The pool was ok but the pool cleaner was running during a busy afternoon of swimming. To top matters off our keys only let us into the front faculties block. Not only were these facilities tired but they were in desperate need of a deep clean. Avoid!!! The only redeeming feature was the receptionist who went out of her way to accommodate us

Date of stay: April 2021
Trip type: Traveled with family
Thank 208rachaelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews