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“Spacious, Luxurious with courteous staff”

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Midori Clark Hotel and Casino
Certificate of Excellence
Reviewed November 22, 2016

Stayed here for a couple of nights earlier in November. Very pretty property, excellent staff, huge rooms and all the amenities that we need.

The only problem that we faced that few of the things that we asked for during dinner from the menu were no available. Eg: We asked for few scotchs, but only one of them was available.

Rest - had a great stay.

  • Stayed: November 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Ninad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidoriHotel, Public Relations Supervisor at Midori Clark Hotel and Casino, responded to this reviewResponded November 23, 2016

Greetings, Ninad M!

Thank you very much for your feedback regarding your recent experience here at Midori Clark Hotel and Casino. It is with great honor that you find our property to be pretty, our staff excellent and our rooms huge. We have taken note of the small problems that you have encountered. Due to the hotel being on its soft opening stages some tweaks here and there still needs to be done. We hope for you consideration on the above mentioned, but overall we are happy that you had a pleasant stay and we hope to see you again soon!

Best Regards,
Justine Uy
Public Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 - 179 of 256 reviews

Reviewed November 21, 2016

The Hotel is brand new, very comfortable, still a few things to finish off however the overall hotel is excellent, The staff are very friendly and helpful, the bars are clean and inviting, maybe a little quiet.
The rooms are very comfortable and spacious.

Stayed: November 2016, traveled on business
Review collected in partnership with this hotel
Thank jackiesX6478VL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidoriHotel, Public Relations Supervisor at Midori Clark Hotel and Casino, responded to this reviewResponded November 22, 2016

Greetings, jackiesX6478VL!

Thank you very much for your feedback regarding your recent experience here at Midori Clark Hotel and Casino. As you may know our hotel is still on its soft opening stages. Some amenities like the pool is not yet open. Glad to know that you found our staff friendly and accomodating, our bars inviting andr rooms comfortable and spacious. We do hope that these factors will bring you back here at Midori Clark Hotel and Casino in the near future.

Best Regards,
Justine Uy
Public Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2016 via mobile

Amazing place and the staff are ultra friendly I've never said good morning so many times in my life! Pool still under construction so work in progress and getting here by car (from Manila)is awful but worth it. It has that new hotel smell!

Stayed: November 2016, traveled on business
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidoriHotel, Public Relations Supervisor at Midori Clark Hotel and Casino, responded to this reviewResponded November 21, 2016

Greetings, Dave M!

Thank you very much for your feedback regarding your recent experience here at Midori Clark Hotel and Casino. We are happy that you find our hotel as an amazing place! Our staff are always trained in order for our guests to feel as comfortable as possible and we are glad that they were able to show it thorugh simple gestures such as a simple greeting. Since we are still on our soft opening stages, some facilities such as the pool is not yet open. Hopefully, it will open by first quarter of next year. Although your trip may be hectic due to the traffic from Manila, we still hope to see you again soon!


Best Regards,
Justine Uy
Public Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2016

Space and hospitality are the 2 things that stood out to me when it comes to Midori. We booked a deluxe room and was told, after a 5-10 minute wait at the reception, that we would be upgraded to a suite. This has happened to us with other hotels in the past so, while grateful for the upgrade, I didn't think much about it. But the hotel staff were very friendly and solicitous as we took advantage of the welcome drinks in the hotel lounge while waiting for our room to be ready.

Upon entering the suite, the first thing I noticed was the space... lots of it. The suite was big, and made more so by the open floor plan. The walls were of dark wood (I normally prefer light walls) but the overall effect was zen-like-- simple, tranquil, open. The bed was luxurious, and the furniture a bit on the serious side but comfy enough. The entire wall facing the roof deck garden was glass, with blinds serving as cover when needed.

The breakfast menu was also great, with a variety of dishes and plenty of hotel staff ready to respond to your every request. The casino staff were just as solicitous.

True, the hotel isn't quite finished yet... the pool is not ready, the grounds were small, etc. But overall, the hotel gave us a nice and relaxing staycation.

Stayed: October 2016
Thank Michiko119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidoriHotel, Public Relations Supervisor at Midori Clark Hotel and Casino, responded to this reviewResponded November 21, 2016

Greetings, Michiko119!

Thank you very much for your feedback regarding your recent experience here at Midori Clark Hotel and Casino. Space and hospitality is a huge factor of our hotel and we are glad that you mentioned about it. We want to let our guests feel as comfortable as possible and that is why we have huge spaces and of course hospitable staff. We are glad that you enjoyed the room upgrade and the suite. We loved your comments about the room, breakfast menu and the view you can enjoy from the roof deck. We are also glad that overall you had a nice and relaxing staycation and we hope that we will see you again soon!

Best Regards,
Justine Uy
Public Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2016 via mobile

We stayed at Midori Oct. 2016 and for me, the price is quite steep considering the hotel is not yet in full operation.  Lacking is the pool & of course the pool side bar, and the spa doesn't offer all their listed services yet.

The plus side though is that the front desk officer (by the name of Whisky) offered us a free room upgrade since the first room given to us doesn't have a queen size bed and there's no outside view, also adding the fact of me having to go down to the reception area as no one is answering my 4 calls.  He explained though that setup of all rooms are really of single beds and that they just connect the beds to make it queen. Downside is that you cannot lie close to your partner as you can really feel the edges of the mattress.

We were given deluxe room where there's a bathtub in the balcony.  Room is very spacious, relaxing, homey well-lit and with all the 5-star stuff and beddings you need.  Toiletries are Acca Kappa and tea bags are Twinnings.  There's iron and weighing scale, umbrella, etc. For the bath tub in our room, the overflow cover doesn't seem to be holding the water as it continually drains although pressed lock.  Also, we need to request for shower curtains to cover the terrace as I soak in the tub.  The garden view is very relaxing esp. in the morning.

The hotel has a casino.  I think the area is quite little but I couldn't really give an elaborate review as I'm not a casino-goer.

There are also several restaurants inside the hotel.  They allowed us to order from a different menu and have the food served in the lounge where we wanted to dine.  The food is excellent!  Including the free buffet breakfast.  There's a wide array and serves Filipino, American and Chinese cuisine. For other choices, there are several restos around the vicinity. Just take a ride and explore the area.

There are lapses and it's a continuing work in progress but we can feel the sincerity of the mgt and staff in improving their services.  Everyone has been polite and helpful.  All in all, we would want to go back here hopefully when the pool is already operating.  Thumbs up for Midori!

Stayed: October 2016, traveled as a couple
1  Thank wandertripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidoriHotel, Public Relations Supervisor at Midori Clark Hotel and Casino, responded to this reviewResponded November 16, 2016

Greetings, wandertripper!

Thank you very much for your feedback regarding your recent experience here at Midori Clark Hotel and Casino. As you may know, we are still on our soft opening stages. With this, some of our facilities are not yet open to the public. Glad we were able to upgrade your room as compensation for not being able to fully enjoy the amenities and facilities of the hotel. We are pleased to know that you liked the rooms and all its offerings. It is great that your stay was relaxed! We always try to give the best service we can offer to our guests and with this our staff are trained to cater to your needs and wants. Hopefully when the hotel is fully operational, we may exceed your expectations and we hope to see you again soon!

Best Regards,
Justine Uy
Public Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Midori Clark Hotel and Casino

Address: Kalayaan Road, C.M. Recto Avenue | Clark Freeport Zone, Clark Freeport Zone, Angeles City, Luzon, Philippines
Phone Number:
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Clark Freeport Zone
Price Range: ₱6,521 - ₱9,443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Midori Clark Hotel and Casino 5*
Number of rooms: 111
Official Description (provided by the hotel):
Midori Clark Hotel provides travelers with a five-star resting place that is exquisite, heart-warming, cozy and of the finest quality. We offer 111 particularly designed guest rooms that are spacious, bright and well-equipped in a close proximity to nature. These rooms of different types are designed to allow every occupant to experience the varied landscape of nature at close range. ... more   less 
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