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Isaac D

Excellent Customer Experience

5.0 of 5 bubblesReviewed 4 weeks ago
Clark Marriott Hotel offers an unparalleled experience, making me feel genuinely loved and respected. From warm welcomes by security staff Maricar and Janice to the attentive bellmen, every detail is impeccable. The front desk, especially Caryle and Chelsea, rejuvenates me after long travels. The housekeeping staff goes above and beyond, once even ironing my shirt personally. The M Club team, including Sheena, Mardy, Rona, Mari, Roselle, Jazz, Chef Cess, Jenine, and Jaibe, feels like family. The Goji restaurant staff, with Mylla, Laiza, Rutch, Robby, Jamaica, and chefs Patrick, Jojo, and Raven, deliver exceptional hospitality and cuisine. Clark Marriott embodies true Filipino culture and family values, treating every guest like family.
Date of stay: May 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,266)
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All reviews goji the executive lounge quan spa urban coffee kitchen bar excellent service m club in room dining star experience thank you so much concierge team pool area special thanks taking care room service extra mile presidential suite
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Reviewed May 30, 2024

We went to Charity Gala Event last time and I can say that the place is good and staff are very accommodating. Ms Sheen helped us in ticket processing. Huge thanks to her! Transactions are smooth and everything went well. Will surely go back! :)

Date of stay: May 2024
Trip type: Traveled with friends
Thank Ara C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2024

Had a great experience especially the kiddos! Thanks to Sheenalyn Torres for giving our Kids amenities to enjoy! They super loved it!🫶🏼🫶🏼
They also enjoyed their Pool!😊

Highly recommended!🫰🏼🫰🏼

We will definitely be back again!😊

Date of stay: May 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Resort59649460956
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2024

Food is great and place is awesome. Place is Highly recommended
and have incredibly friendly staff specially Sheenalyn Torres who assisted us in ticket processing, staffs gave us VIP treatments immediately after arriving

would love to visit again!

Date of stay: April 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gian Carlo P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2024

Had our birthday celebration at The Lounge and everything is superb. From the Staff (Kissa and Edzel) who assisted us during our dining experience and to Chef Maiko for the very sumptuous dinner 😋. A place to definitely go back. One of the best 5 star hotel in the country.

Date of stay: May 2024
Trip type: Traveled with family
1  Thank Julia W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2024

Staying at Clark Marriott Hotel has been very relaxing. The overall experience was truly amazing. Special mention to M Club staffs- Ma’am Sheena, Ma’am Mari, Ma’am Rona, Sir Mardy, Ma’am Rosell, Ma’am Anne, Chef Jenine, and Chef Cess- for being very accommodating. Keep it up!

Date of stay: May 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Boynextdoor1111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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