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Savings alert! 11% below average rates

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Reviews (168)
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6 - 11 of 168 reviews
Reviewed 3 October 2017

This place was the worst experience I've ever had at any motel/hotel ever by a long shot The place is disgusting and run down, but the location is convenient, so it was ok until we found 7 BED BUGS in a short time, it was infested. We got eaten alive and had itchy rashes all of our bodies, and had to deal with a time-consuming process when we got home to try to keep them out of our house...lots of stress on our family and it's ongoing! To add insult to injury, they make you prepay for your entire stay, which was over $200/night which was ridiculous, and they blew me off when showed him a cup containing 7 bed bugs (some very large and mature so they've been around feasting on guests for some time). They know they have a problem and are letting it continue, which is just so wrong!!!

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank 0bth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 September 2017 via mobile

Attempted to stay here after feeling unsafe to even park our car due to the people hanging around the car lot. The beds were itchy assuming they had bed bugs, we left at 11pm at night and paid 3 times more for a decent hotel. It was incredibly run down and dirty to start with and I wouldn't rate it 1 star. Overall would rethink a visit to Santa Cruz in general it was a sketchy neighbourhood to be in and we couldn't wait to leave.

Stayed: September 2017, traveled as a couple
1  Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2017 via mobile

Not a terrible stay. Needs renovations, and cleaned properly. Enjoyed the view from the bedroom though. Could see the Santa Cruz boardwalk lights. Nice complimentary breakfast with good coffee. Great place for kids and families traveling with dogs.

Stayed: August 2017, traveled with family
Thank BBordwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2017

Visiting for my daughters orientation at Santa Cruz University. We needed to get sleep. They were installing something next to our room at 9:30pm Told man at front desk, he asked the guy how long before completed. Was told 5 min. This went on until 11pm. I was hoping to find a place since I will be visiting my daughter several times a year... I know this won't be the place!!!!!!!!!!!!!!

Room Tip: Don't stay here.
  • Stayed: July 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2017

Spent a Sunday night there staff was good and stay uneventful. Clean hotel but it has seen better days. Close enough to boardwalk and downtown eats . Recommend Joe's subs and pub. Downtown very close with shops and eateries. I paid less for a good meal there as oppose to boardwalk. At board walk try the Board Wok , a decent Thai bowl that didn't cost an arm and a leg.

Room Tip: It was a clean room with a stiff bed and two pillows. Recommend holiday I nn or a Wyndham property .
  • Stayed: July 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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