HIE Paso is great in many areas and one of us the staff. Service: -Upon checking in, my fiancé asked if any upgrades were available(Platinum Elite) as this was for his birthday trip. We never expect to get anything, but the front desk associate was kind enough to put us in an Executive King. -When leaving, our car battery wouldn’t start and AAA was going to take over an hour. The maintenance manager(yay Isaac) saw my partner trying to use our do-it-yourself battery jump with little luck. He came over to offer to help and with assistance from him, we were on the road in 5 five minutes! Saved us time and totally unexpected. Room: -Large, clean, and we’ll appointed. Mini Fridge, Keurig(did not use), microwave, and wet bar in a convenient small kitchen layout. - First floor does not have a view beyond KFC(ha) and the parking lot. If you’re staying at this hotel, it’s not for the views but cloudiness to downtown and wineries. -Nice sized bathroom. Shower head either had too strong of pressure or low. If staying longer than two days, would have called maintenance to fix Breakfast: -Only had it one day but the spread was pretty good for a buffet. Standouts are the pork sausage and cinnamon rolls. Facilities: -Did not use the pool. Felt the water and would definitely take a dip the next time here! -Gym was a good size for this...HIE Paso is great in many areas and one of us the staff.

Service:

-Upon checking in, my fiancé asked if any upgrades were available(Platinum Elite) as this was for his birthday trip. We never expect to get anything, but the front desk associate was kind enough to put us in an Executive King.

-When leaving, our car battery wouldn’t start and AAA was going to take over an hour. The maintenance manager(yay Isaac) saw my partner trying to use our do-it-yourself battery jump with little luck. He came over to offer to help and with assistance from him, we were on the road in 5 five minutes! Saved us time and totally unexpected.

Room:

-Large, clean, and we’ll appointed. Mini Fridge, Keurig(did not use), microwave, and wet bar in a convenient small kitchen layout.
- First floor does not have a view beyond KFC(ha) and the parking lot. If you’re staying at this hotel, it’s not for the views but cloudiness to downtown and wineries.
-Nice sized bathroom. Shower head either had too strong of pressure or low. If staying longer than two days, would have called maintenance to fix

Breakfast:

-Only had it one day but the spread was pretty good for a buffet. Standouts are the pork sausage and cinnamon rolls.

Facilities:
-Did not use the pool. Felt the water and would definitely take a dip the next time here!
-Gym was a good size for this hotel. New machines and very clean. One treadmill kept shocking my fiancé on both days working out. The Front desk apologized once brought up and noted to be fixed immediately

Location:

-You can’t beat it! Close to downtown, wineries, and walking distance restaurants. Good amount of choices and we picked Rustic Fire pizza. Definitely a must after long day of wine tasting.

Conclusion:

From the staff to great sized room with minor issues, we’d definitely come back!More