The staff was incredibly nice! We enjoyed every minute of our 2 night stay! Bill and Hattie at the pool were very kind and made sure we had everything we needed. The food in the restaurant was delicious and Jorge our server was excellent. Jeanette, the hostess was delightful to talk to, and greeted us with warmth and hospitality!!

The hotel is very nice, located in a great location near downtown good restaurants and the casino. There is a beautiful pool and 2 hot tubs. The staff is great especially Jason at the front desk and Haddie at the pool.

I attended an event in Palm Springs and this was the partner hotel, so otherwise I probably wouldn't have selected it. As a Diamond HH I did received an update to a larger Jr Suite that was oddly shaped, but in a quiet location (not facing the pools) and close to easy parking (which you do have to pay for, though if you come back to the hotel and there is no parking they still guarantee they will find you a spot).

There aren't a lot of food options for late dinner (after 9pm) so you do have to walk a few blocks towards the main street of Palm Springs which you do walk past a few deserted blocks.

The breakfast was nice, but of course as typical Diamond food & beverage credits you still need to pay an little extra + tip. The service was very good.

The room itself was a bit outdated, but plenty of space and places to sit. The TV was not a smart TV, but there was a decent option of channels.