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tonita c

Lovely Stay

5.0 of 5 bubblesReviewed Aug 8, 2018
Room clean and staff friendly. New hot buffet breakfast that was yummy for myself and the family. Would come again on the next vacation or time off we can get. Room had an in room jacuzzi and was fun to relax and let the kids play in. Across the street is Pacifica State Beach not even a 5 minute walk from the hotel and had an amazing trail. Thank you for the amazing stay
Date of stay: August 2018
Trip type: Traveled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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103 - 108 of 429 reviews
Reviewed August 3, 2018 via mobile

Paid $249 a night. Pictures online did not reflect the poor condition and dated accommodation. Rooms smelled old, bedding was a spring mattresses with flat pillows. We had to sleep with our patio sliding door with no screen open all night for fresh air due to the musty smell. Shower was small and compared to one on a cruise ship. It should be renamed as a motel. The only good comment is the view of the coast. Definitely not worth the price and we will not choose to stay here again. We could have stayed at a hotel chain, earned points, and had better accommodations and service.

Date of stay: August 2018
Trip type: Traveled on business
2  Thank Diane S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle C, General Manager at Pacifica Beach Hotel, responded to this reviewResponded August 7, 2018

Dear Diane S,

Thank you for completing the review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a remarkable experience.

Sincerely,

Danielle C.
Manager
Pacifica Beach Hotel

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Reviewed July 26, 2018

We only stopped over for a night. Nice looking hotel with Hot Tubs in each room. Bang opposite the Ocean. There was no lift so had to carry all our luggage up two floors and back down the next day- which was the only pain in the rear.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Value
    • Service
1  Thank HauteSuave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle C, General Manager at Pacifica Beach Hotel, responded to this reviewResponded August 7, 2018

Dear HiteshwarSingh,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager
Pacifica Beach Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2018 via mobile

The hotel has a fabulous location right across the highway from the beach. You DO have to cross the highway, though. We got there & they charged us $25 extra for early check in (it’s the same for late check out too). The rooms are clean, with rather small, hard beds but with a giant jacuzzi in the middle of the room. There is an indoor pool area, but it is very small with few chairs & no lounges. The view, however is spectacular! The beach was lovely. We relaxed & watched the surfers.The hotel has a deal with the “Peruvian “ restaurant onsite for a$7 breakfast. SAVE YOUR MONEY! It was terrible! Food was cold & the buffet poorly maintained. We had eaten dinner the night before & that was very good. Don’t know why the breakfast would be so bad! Overall, we enjoyed our stay. Not the best, but certainly not the worst.

Date of stay: July 2018
Trip type: Traveled with friends
Thank vtowngirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle C, General Manager at Pacifica Beach Hotel, responded to this reviewResponded August 7, 2018

Dear vtowngirl,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager
Pacifica Beach Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2018 via mobile

Pass through Pacifica on our way to San Francisco. The lady at reservation desk was very nice and friendly. The room was great all except the wasted space the Jacuzzi took. A nice patio overlooking of the ocean.

Date of stay: July 2018
Trip type: Traveled with friends
1  Thank degrammer52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle C, General Manager at Pacifica Beach Hotel, responded to this reviewResponded August 7, 2018

Dear degrammer52,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager
Pacifica Beach Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2018

The location was the best for a family getaway since the beach is LITERALLY right across the street...easy for shopping, dining, etc. Yes, the bldgs are a little outdated and need some repainting, etc but overall, it's centrally located and comfortable.

The breakfast at the Puerto 27 was delicious (buffet style) for $7. It would be nice though if the hotel itself had a complimentary breakfast for guests instead of having to dish out more money.

Had a great getaway at a centrally located hotel!

Date of stay: June 2018
Thank kjewell18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle C, General Manager at Pacifica Beach Hotel, responded to this reviewResponded August 7, 2018

Dear kjewell18,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager
Pacifica Beach Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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