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Reviewed 16 April 2018 via mobile

This place is worse than Motel 6 for decor...room had overwhelming odor of paint fumes and front desk could not accommodate us with another room and charged us a full nights rent even though we were there 15 minutes! We booked with Expedia and could not cancel per their rules.

What a huge waste of time and money! Don’t bother booking here. I would give it a 0/5 if that was an option

Date of stay: April 2018
Trip type: Traveled with family
4  Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle C, Manager at Pacifica Beach Hotel, responded to this reviewResponded 24 April 2018

Dear Cathy G.,

Thank you for completing the review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a remarkable experience.

Sincerely,

Danielle C.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 April 2018 via mobile

The hotel is definitely dated, could be cleaner, but you can’t beat the views. Each room has a jacuzzi tub, and that’s the highlight of the room. Our room had access to an outside patio with access to the pool. The view was beautiful. The hotel is a great location when traveling The Central Coast of California.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank TeresaLightle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle C, Manager at Pacifica Beach Hotel, responded to this reviewResponded 10 April 2018

Dear Valued Guest,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018

I'm local to the area and rented a room for family to visit. The wifi didn't work. The beds were awful. The ice maker in our building didn't work and was sitting in a puddle, and the person at the desk said "you can try the other building" when I asked where I could get ice. Things are broken in the room (see the pictures). Worst of all was the noise in the early morning. The kids said it sounded like someone throwing basketballs down the stairs. The "pool" is more of a pond. This hotel needs a major renovation of all kinds.

Room tip: No view means NO view. Of anything. Ask for a higher floor to avoid the noise from above.
Date of stay: March 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Bryan_Shamitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle C, Manager at Pacifica Beach Hotel, responded to this reviewResponded 10 April 2018

Dear Valued Guest,

Thank you for completing the review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a remarkable experience.

Sincerely,

Danielle C.
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 March 2018

Our room was on the second floor. Heater didnt work and we asked for extra blanket which was very thin and hairy. Swimming pool was outside and inside the pool was very cold for kids(bathroom there with clogged paper

Room tip: rooms needs updates
Date of stay: March 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank frederickmadn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle C, Manager at Pacifica Beach Hotel, responded to this reviewResponded 23 March 2018

Dear Frederickmadn,

Thank you for completing the review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a remarkable experience.

Sincerely,

Danielle C.
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 February 2018 via mobile

This place gave a new meaning to the word romantic. We stayed a couple of nights and had my daughter's first look for her wedding in one of the open decks. It was magical. The view of the ocean in the background was spectacular!

Date of stay: February 2018
Trip type: Traveled with family
Thank SilviaMiau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle C, Manager at Pacifica Beach Hotel, responded to this reviewResponded 27 February 2018

Dear Valued Guest,

Thank you for completing the review regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a remarkable experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the review.

Sincerely,
Danielle C.
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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