I love this place, especially the hot tubs in the room. In fact, the hot tubs is why I love this place. Upon checkout, I noticed that the folio provided was of a different room, and upon review of it, I had been charged an upgrade fee. I explained to the clerk, Addy, the room I stayed in and why the folio said otherwise. She wasn't sure how my name was transferred to a different folio or why I was charged an upgrade fee, so she apologized for the mixup, removed the upgrade fee, and discounted my rate by 15%. Thank You Addy for your professional service and excellent problem solving skills. You turned my temporary disappointment into extreme satisfaction!More
- Free Wifi
- Free parking