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CLA-ain
Rolle, Switzerland

Great stay at Hampton Inn

4.0 of 5 bubblesReviewed Dec 21, 2024via mobile
Very good value for money. Room was spacious and clean, shower would need a little fix; breakfast was decent (selection of cold and warm) and staff was welcoming and helpful. A little noisy as the hotel is next to the freeway, better ask for a room on the other side.
Date of stay: December 2024
Room Tip: Parking available
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this review
Responded Dec 22, 2024
It's so wonderful to know you enjoyed your stay with us. Next time ask for room facing the residential area to avoid traffic noise from the freeway.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews great hotel complimentary breakfast free parking room was clean fitness center convenient location hotel is located big sur freeway treadmill coast
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Reviewed December 21, 2024

We had a very special stay at the Hampton Inn on Del Monte Avenue in Monterey, and it truly delivered on every level. From the moment we arrived, the warm and professional staff made us feel right at home, always ready to help with recommendations or anything we needed. The complimentary breakfast, provided conveniently until 10 am, was a highlight of our mornings, with delicious options like flavorful omelets, fluffy scrambled eggs, and crispy waffles. Our room was spacious, peaceful, and clean, offering the perfect retreat after a day of exploring. With ample on-site parking and a convenient location right off Highway 1, we were able to easily visit Old Fisherman’s Wharf which was right down the street and other sites. The Hampton Inn Monterey combines comfort, hospitality, and accessibility in a way that made our stay truly memorable. Highly recommended!

Date of stay: December 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wendy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this reviewResponded December 23, 2024

We are so delighted you had a pleasant experience at our hotel and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 14, 2024 via mobile

It seems your stay had both pros and cons, but the negatives clearly impacted your overall experience.

Pros:

   •   Great location, with close proximity to food and attractions.
   •   Quiet environment, which is always a plus for getting rest.
   •   Clean facilities.
   •   Free parking, which is convenient and saves on extra costs.

Cons:

   •   The food bar was poorly stocked, with old fruit and limited choices, indicating a lack of attention to freshness and variety.
   •   Maintenance issues, like the toilet not flushing properly due to the handle not being attached, were frustrating. It’s concerning that the desk staff was already aware of the issue but hadn’t addressed it, which suggests a lack of care or attention to guest comfort.

These kinds of problems, particularly when known issues go unresolved, can definitely affect the quality of a stay.

Date of stay: October 2024
Trip type: Traveled as a couple
Thank DarkLark15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this reviewResponded October 17, 2024

We are sorry we missed our chance to show you that our guest experience is our main priority. We have a fully developed team here and we ensure that this was a simple miscommunication error. The issue was resolved, and we will make sure our team is communicating with all guests to provide the best guest experience. Thank you for your feedback as we continue to learn and grow as a team.

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Reviewed October 7, 2024 via mobile

Clean! And great staff.

Most important aspect of a hotel IMO, is cleanliness. This hotel has also been remodeled, and is comfortable.

shoutout to the staff- housekeeping, breakfast, and front desk. All super friendly.

Breakfast, even for Hampton, was good. Everything was fresh, even as we ate late at 9:30, half hour prior to closing.

Thank you. Will certainly return.

Room tip: Über/Lyft are inexpensive to/from downtown. The nearest restaurant within walking distance is In-N-Out. Great option.
Date of stay: October 2024
Trip type: Traveled as a couple
Thank rikenjaks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this reviewResponded December 23, 2024

We are so glad to know that our housekeeping staff here is doing a wonderful job keeping the hotel clean and our front desk staff helped out with anything that you needed.

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Reviewed September 17, 2024 via mobile

We checked in a day late due to our flight being cancelled and let them know ahead of time, they were very helpful so ensure we still had a room to arrive to.

Rooms were very large and had everything you would need (we had no luggage as the airline lost it so couldn’t use the wardrobe or drawers!)

Hotel was very clean and quiet overall.

Bus stop outside hotel that takes you into city centre. $2 for a single or $4 for day ticket.

Safety deposit box is large enough for all valuables. I travel with camera equipment and fitted with ease.

Date of stay: September 2024
Trip type: Traveled with family
Thank LaurenTucker1994
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this reviewResponded September 23, 2024

Hey, thank you for a great review and we appreciate you staying with us while in Monterey. Hope you come back again.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 11, 2024

Decent stay, but place was exceptionally boring. Absolutely no frills. Not even a computer to use, which seems to be in virtually every other place we've stayed. Somebody mentioned a fitness center. Not here. Room and bed were comfortable, and the TV worked well. Location seems a bit isolated from the main parts of town, so it is essential to have a car. Somebody mentioned walking to Fisherman's Wharf. Seemed like a 10-minute car ride to get near there and to the Aquarium (which was excellent but incredibly expensive and crowded). Also, a car ride to the main drag, Aldorado St., where there are some cool places to eat and shop. Kudos to the Peet's coffee place with outdoor seating at an outdoor bar with great beer. Breakfast was pretty minimal- eggs, no potatoes, (sausages which I don't eat), weak coffee, OJ, nothing spectacular. Did I mention that the place was expensive. We spent an equal amount of time in Santa Cruz Hyatt for half the price and included was all the things that were missing here (along with a pool).

Room tip: No pool. No fitness room. No computer. No pens in the room. Miles from anything.
Date of stay: July 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Owner at Hampton Inn Monterey, responded to this reviewResponded August 27, 2024

Hello and thank you for your feedback. We are conveniently located within 10 minutes to all downtown local restaurants and tourist attractions. Thank you for choosing us as your travel destination and experiencing all our included benefits like complimentary parking, Wi-Fi and hot breakfast.

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