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All reviewsjapanese gardentop floorprivate onsenluxury ryokanhigh endbreakfast and dinnerlounge arealarge bathroomoutdoor bathopen aironsen experiencetofufemale staffaverage foodjapanese style suitethird floorout of sight
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Reviewed 18 October 2015

This ryokan is a place for me to stay during my visit to Noboribetsu. The hotel location is great. I can walk to the Hell Valley with ease. The bath has indoor/outdoor to choose. The water temperature was too low for me so I did not have a good time bathing.

However, the greatest thing about this ryokan is the food. The food was very extravagenza and very delicious. I had meals at ryokan for several times but so far this place was the greatest one.

The price is reasonable as well. This hotel is a good choice for your Noboribetsu stay.

  • Stayed: October 2015, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank bumbumzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2015

Very nice onsen facilities with highest quality food. Enjoyed every moment in this tranquil retreat and soaking the hot bath outdoor in the snow. Driving to Noboribetsu in the winter was also an extraordinary experience.

Stayed: February 2015
Thank EAU797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 July 2015

What a delightful spot. We arrived in Noboribetsu for one night of pampering. We were welcomed by a friendly staff who offered us to stay in the relaxing lounge until our rooms were ready. Our rooms did not disappoint. We stayed in two singles, and i believe they are of the smaller size. But, they were large and clean. Modern design with a touch of Japanese. Just great.

The Onsen was wonderful. We first went up to the fifth floor and indulged in the warm water against the open window overlooking the woods. What a scene. We then went downstairs and spent some time in the outdoors onsen. Great!

Both dinner and breakfast were elaborate and well balanced, with a little of everything.

We easily could have stayed two more nights for more pampering.

  • Stayed: July 2015, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Prozach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 June 2015

This is a very lovely modern ryokan with warm hospitality. They really have thought of even the minutest detail to make the guest comfortable, and the staff's warm service is what makes this place so outstanding. I felt like I was staying at someone's home.




We stayed in Suite D which is the second highest room category for 38,000 Yen per person (came out to ~Yen 115,000 or $1,000 for triple-occupancy) including Japanese breakfast and kaiseki dinner. I thought it was good value -- all aspects of our stay including room, service, food and bath were impeccable. My family has already decided to come back and we are recommending to our friends.




Clientele: Japanese, Korean, one westerner couple.

Service: Very attentive and warm. The same people who checked us in were working in the shop and doing temperature checks in the public bath, and they remembered us and greeted us whenever they saw us (felt like a family-run business). We were assigned a middle aged woman who served us our meals in our room. She spoke no English but was extremely nice and helpful nonetheless. When we were leaving, an older lady who looked like the owner came out to greet all the departing guests. They thought of the smallest things -- like putting baskets in the guest rooms to carry your toiletries to the public bath. Overall very satisfied with the service.

Room: Our room came with a living room, bed room with two twin beds, a Japanese tatami room where a Japanese futon was laid out for the third person, a dining room, a balcony with two chairs, and an outdoor tub. Overall very simple in decor but space was well thought out, and very comfortable. The futon was very comfortable, and I think they used higher quality linens and yukata (robes) compared to the other place I stayed at.

Bath tub in the room: One outdoor bath that can fit one person comfortable with wooden partitions that opened up to the trees and a small hill facing the hotel. You can see snow and trees outside, which really added to the sense of tranquility and being on a retreat. Very nice.

Bath: The public bath area has two small indoor pools, one larger outdoor pool and a sauna in the basement, and another smaller outdoor poor with a nice view on the 5th floor. Bath area is cozy but has -- wooden bowls and chairs, "extras" in addition to the usual shampoo-conditioner-body wash trio in each stall (like face scrubs, pumice, foot cream, scalp lotion to prevent hair loss... all local products that are sold in the shop). Outdoor pool is a small pond-like place that looks into mountain/hill behind. Not super pretty but makes you feel like you are really outside in nature.

Meals: Served in our own room in the dining room (Japanese table). They have a side door where our server came in to serve each course and disappeared to give us maximum privacy. The dining room is surrounded by glass and you can look outside, which is quite lovely. Food itself was great. Japanese kaiseki dinner with no weird "fusion" thing going on. Very good, fresh ingredients prepared well -- you could totally tell the chef thought about how each dish went with the other ones; tastes were harmonious and well-balanced. Presentation was excellent -- they used a variety of beautiful plates and bowls and really thought through to make this a visually pleasant meal. I enjoyed everything and finished every single bite. We had a choice of beef or crab for dinner, and the crab was excellent -- they make incisions on the shell beforehand so it's not hard at all to eat it (another example of their attention to detail!). I had my fair share of Michelin-starred fine dining, and I would be happy to pay over $100 per person for the meal alone. It was that good.

Maintenance: You need to take off your shoes upon entering and the entire place is shoes-off, which helps keeping the place dust-free and very clean. The room, bath area, common area -- everything looked very clean and well maintained. It's not one of those very old traditional ryokans, but looked like it was renovated only recently.




Cons (which are quite limited):

No free shuttles to/from Sapporo or Airport, but they do tell you to take the Donan Bus (Yen 1,300 one way) from the Airport which drops you off right at the hotel.

  • Stayed: February 2015, traveled with family
    • Location
    • Rooms
    • Service
6  Thank Soso123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 May 2015

This is our 2nd Ryokan experience (1st one Ginrinsou). The decoration is good, beautiful and peaceful japanese garden. We like their lounge where we can drink coffee or tea while looking at the garden, its very soothing. We cannot wear shoes inside the compound but they provide shoes if we want to go to garden, and socks from the room, complete with yukata.
The room is quite big, with separate living room and balcony. We thought our bathtub has onsen water but apparently not, only in higher level room has it. The only downside is, they dont have air conditioner, only heater. So we have to open the terrace door to let the outside air in which is quite chilly but the sulphur smell is too strong to breathe in through out the night.
Dinner time depend on the availability of your server, we are appointed to one lady who will take care of our needs through out our stay. Because we arrive late, we have to settle with early dinner at 6pm, because she has to attend to others at later time. Even with that, we have to wait quite long at the end of our Japanese dinner. The menu for Kaiseki dinner is only written in japanese. We can choose either beef or crab.
The onsen are great, they have 2 onsen, one upstair on rooftop and one basement, with different kind of water.
One of the great thing we like is, they have massage chair outside of the onsen in the basement, which is really a paradise after long trip of walking in the hell valley.
Breakfast is great as usual with japanese style.

  • Stayed: May 2015, traveled as a couple
    • Value
    • Location
    • Service
2  Thank Yulie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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