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Honestly, I never take the time to write reviews, but I know they are very helpful, that's why I do. When we got to the lobby to check in, there were already three guest there. One of those guest was being attended by the front desk young girl, in the badge she was wearing I saw that her name is Valery V, the guest was yelling at the front desk because he did not want to pay the deposit of 200 dlls in cash, the young girl was very kind and without yelling, she explained to the guest that the deposit was refundable as long as he did not do any damage to the room, this person got angry anyway, yelled at her and left hitting the door, and I make this review because I saw many others who said that the front desks were rude, and I want to assure you that this is completely false. The young girl never exploded, and one might think that a teenager would react very badly in a situation like this since teenagers tend to be temperamental, but she wasn't like that. After that, the young girl was very sweet and kind to the rest of us who were waiting to check in, she was very attentive, we saw her twice in the parking lot, she brought towels to some rooms, and she brought coffee to our room for my husband and I . In the same way, in the morning we saw a housekeeper, and she was very kind to us, she didn’t speak English, but she gives us the “good morning”. And at the morning the front desk that checked us out was also very kind, she looked a more older than the other front desk, she had red hair and tattoos, and she was a little more serious than the front desk young girl but in the same way she was very respectful. The person who hires the staff really deserves a congratulations, and please don't be prejudiced, really my husband and I when we saw a teenager in charge of a lobby really doubted if that girl knew what she was doing, but of course she did, I think that in her place I would have yelled at that man to go to hell, and don't get carried away by bad comments, the staff is not bad, what is bad is the treatment that the clients want to give the staff. My only recommendation is to hire a guard, at night my husband and I went out to dinner and returned to the hotel at 1 am and saw that there was a woman at the lobby, and honestly is great that we can get help at the lobby at anytime but at the same time is so dangerous for the women to be there during the nights without a guard
Date of stay: June 2023
Room Tip:Honestly just be nice, and you will have a great experience and it’s a small hotel, so also you...
Trip type: Traveled as a couple
Value
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Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this review
Responded Jun 6, 2023
Hi T635NJsofiae,
Your five-star review means a lot to us! Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such a goal gives us great joy. Once again, thank you for your patronage. We hope to see you on your next visit!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We (couple) stayed for 3 nights while hiking in nearby national parks.
The good things about this motel are the bed is comfy, room was decently clean, and the AC works well.
The bad things are the rooms can be very noisy with cars and motorbikes on the street, people having a conversation outside the room, and people walking around in the rooms upstairs. On our second night there was 2 gunshots from nearby in the motel which made us feel very unsafe as international travellers.
Upon trying to rectify a small issue with the laundry when checking out, our stay was completely spoiled by the receptionist with dyed red hair, who proceeded from not giving us the time of day, to playing us off, to being completely unhelpful and careless, to being extremely rude to us.
Would not go back to this motel.
Date of stay: June 2023
Trip type: Traveled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this reviewResponded June 5, 2023
Hi 750carlinf,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, and comfortable experience. We are sorry for the uncontrol road noise, and that our location is too close to the highway for your comfort and convenience. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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The room was clean. The beds were comfortable. They accommodated our needs with a first floor room. They should consider putting in a designated smoking area. For a city room relatively quiet. The traffic was loud until later in the night.
Date of stay: May 2023
Trip type: Traveled with friends
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Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this reviewResponded June 1, 2023
Hi dianacT328ZA,
Thank you so much for your kind comments and review regarding your most recent stay with us. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. It is our pleasure to have you as our guest, and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
This was the most disrespectful hotel i ever stayed do not recommend this to anyone keep your deposit cancel your reservation after pay and check in they are rude and make racist comments toward biracial couples
Date of stay: October 2022
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Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this reviewResponded November 9, 2022
Hello sedanobetty7,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize that we did not meet your expectations at our hotel. Rest assured that we are investigating these claims especially since we never tolerate any form of racism. We will address all issues in our meeting and we promise that we will provide a better stay for all our valued guests. We do hope that you give us another chance to prove that we provide world-class service and that we remain fair to all guests staying on our property.
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Hotel lies when it come s to breackfast front desk was great check in service was good clean room but the breakfast was terrible they have no breakfast just cofee and plain bagel n toast dont like it.
Room tip: if u dont want breakfast stay here if u do go somewhere else save ur money
Date of stay: September 2022
Trip type: Traveled on business
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Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this reviewResponded October 1, 2022
Hi Destiny ,
Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. However, we are sorry that the breakfast was not what you have expected but we are constantly reviewing customer feedback in order to make improvements for the future. We hope you're looking forward to your next stay as much as we are!
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Comfy beds, very clean which is sadly hard to come by in hotels/motels these days. Nice staff and amazing ac. Wifi sucked and kept disconnecting but that is the only complaint. Will definitely be back!
Date of stay: June 2022
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Guest Relations Manager, General Manager at Days Inn Yosemite Area, responded to this reviewResponded June 28, 2022
Hi Jmyonan ,
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't wait to show you how we continue to improve our wifi based on feedback like yours.
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