We just returned from Valentin Imperial Riveria Maya after our many visits and can say without a doubt this is Paradise at it's finest . From the moment we step out of our Van, we are greeted by Luis the bellman, who welcomes us back home, he escorts us to the Privilege Lounge where the wonderful Edgar is there with a huge smile and hug to welcome us back! We are then given our room and off we go to start the best vacation ever! Yes, we have been there many times, but each time it seems better than the last! They are always improving on perfection ! They are working so hard to make sure each guest has the best vacation! each staff member is there to make sure you are happy and want for nothing.Thanks to Joselo ,Fabrice, Edgar whose management is extraordinary! The care that goes in to seeing you happy is amazing. Thank you Edgar for each evening being the sweetest at dinner. Joselo for ensuring we had the best! The food, phenomenal!!!! We never get to see the Chefs but they are to be thanked for the most expansive menus! The entertainment each night , amazing and professional, do love Michael Jackson WOW! and the fire show of course! And it goes without saying but will say it anyway, the grounds of the resort are immaculate and the gardeners are very proud of what they do! SO, we want to mention those who had a direct impact on making it the best one yet! Edgar, Joselo and Fabrice of course, Diana and Fransico and Mario at the Beach for always having towels for the Cabana,which we sat on EVERYDAY! YAY!!! Rosario for ALWAYS checking on us to make sure we had our dinner reservations and that we were happy in our room (who wouldn't be!) she is a keeper! Italian Restaurant Armondo,Hilario,Elias and Manager Juan Pablo , amazing service , and Moserrate the hostess, always smiling,no matter how busy they all are truly professional! French, Romal! what a great guy with a great sense of humor! Ginger ,the ever gracious Miguel (angel) and Vladimir, love the humor guys! La Marche Isidrio, Noami,Melanie, Alanso, made each morning the best way to start! Mar Terra , Elsy, Ivan and Angel. What a team! Bartenders across the resort, the best has to be Audel! Since 2008 , makes the best drinks all the time, no mistakes!!! They taste the same and such a great all around guy! The beach bartenders , Enrigue and Antonio! Its a margarita day! The sports bar is where we spent time this trip with Makayla , the happiest bartender ever! She is always smiling and she knows what we drink before we even sit down. Such a beautiful person! Isabel from the office always smiling. All the very hard working staff in the privilege lounge who go above and beyond to make sure we are good to go. The room service staff who are impeccable and set a beautiful service with real china and real silverware (I mean, who does that! 24/7???) the housekeeping who cleans twice a day! always fresh towels and clean room, turndown service who makes sure our room is ready for the night. I mean who does all this, NO ONE BUT VALENTIN! We do want to point out that many of the staff we have mentioned and Lord knows we couldn't possible name everyone who was part of making our visit so sweet and outstanding have been there with us since 2008! Audel, Makayla , Miguel (angel) Isidro , and many others, it says a lot about the managers , the care they take of their staff, rolls on to the guests. Each staff to the person wants you to have the best vacation and to come back time after time, and so many of us do! Because, once you have experienced Paradise at it's best, why go anywhere else! Until the Next Time (which will be very soon) Thank you Valentin Imperial Riveria Maya for another Perfect Vacation!
- Official Description (provided by the hotel):
- Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more less
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- Also Known As:
- Valentin Imperial Maya Hotel Playa Del Carmen