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Reviewed February 2, 2017 via mobile

Its my first time in batam & the zest hotel I booked was super nice. The staff were very polite and helpful with my travel guide. They also recommend me the best restaurant, spa, shopping mall and etc. The rooms are affordable price with good fertilities. I had enjoyed my two nights. Thank you Zest... 😊

Date of stay: February 2017
Trip type: Traveled with friends
Thank BBYBOI_SARA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZestHotelHarbourBay, General Manager at Zest Hotel Harbour Bay Batam, responded to this reviewResponded February 7, 2017

Dear Mr/s. Saravanan C,

Greetings from Zest Hotel Harbour Bay, Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your stay at Zest Hotel Harbour Bay, Batam!

We wish you a good health and happiness. Nice to hear that we have provided the best performance by our Zester. Do feel free to reach us for any assistance for your next visit. We are around the clock to help.

We thanked you for the fruitful words and encourage towards our hotel and we will strive the best to maintain our service quality.

See you again real soon at the hotel!

With kind regards,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2017

such a great staying for me and family last new year.. feels great and unforgettable moment. Friendly staff, especially at the front desk. because we've been lost many kind of rooms in batam and zest hotel save our night..

Room tip: great place to stay everyone should experience it!
Date of stay: December 2016
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank yanal285
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZestHotelHarbourBay, General Manager at Zest Hotel Harbour Bay Batam, responded to this reviewResponded February 7, 2017

Dear Mrs. Yana,

Greetings from Zest Hotel Harbour Bay, Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your stay at Zest Hotel Harbour Bay, Batam!

We wish you and family a good health and happiness. Great to hear you spent the moment of New Year with us. We hope you also enjoyed the fireworks party we held last New Year Eve, in case you stayed with us that night.

We thanked you for the fruitful words and encourage towards our hotel and we will strive the best to maintain our service quality.

We hope to have the opportunity to welcoming you back soon to our hotel.
Our regards to you and the family!

With kind regards,
Hotel Manager

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Reviewed February 2, 2017 via mobile

Zest hotel located near Harbour Bay ferry terminal (2mins walk). It's quite decent place to stay and the rooms are pretty good. Excellent service provided by hotel staffs. Nagoya hill shopping is the nearest place to roam & spend some time. (7mins travel by taxi which will cost you around Rp. 50k)

Date of stay: January 2017
Trip type: Traveled with friends
Thank karthick1990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZestHotelHarbourBay, General Manager at Zest Hotel Harbour Bay Batam, responded to this reviewResponded February 7, 2017

Dear Mr/s. Karthi,

Greetings from Zest Hotel Harbour Bay, Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your stay at Zest Hotel Harbour Bay, Batam!

We wish you a good health and happiness. Our pleasure to hear that all Zesters were performed the best to served you during the stay.

Indeed we are only 7-minutes away by taxi ride to reach the biggest shopping mall in town, Nagoya Hill Shopping Centre.

We thanked you for the fruitful words and encourage towards our hotel and we will strive the best to maintain our service quality.

We hope to have the opportunity to welcoming you back soon to our hotel.

With kind regards,
Hotel Manager

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Reviewed January 22, 2017 via mobile

the room was nice, clean and comfortable. great sea view from my room, i was stay for 2 night in this hotel. the toilet is also very clean and well maintained, it would be better if they add hair dryer. everythings nearby such mall, supermarket, food court. staff are friendly and helpful especially Muhammad Ridwan, he helped me find a taxi to go to nagoya hill shopping mall, thankyou!

Date of stay: January 2017
Trip type: Traveled with friends
Thank Alifa Anastasya P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZestHotelHarbourBay, General Manager at Zest Hotel Harbour Bay Batam, responded to this reviewResponded February 1, 2017

Dear Mr/s. Alifa Anastasya,

Greetings from Zest Hotel Harbour Bay, Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your stay at Zest Hotel Harbour Bay, Batam!

We wish you a good health and happiness. It is delightful to know that you enjoyed your stay with us and Ridwan is very pleased to served his best performance.

Indeed our hotel is located at a convenient complex called Harbour Bay Downtown area which is nearby to numerous attractive sites.
We thanked you for the fruitful words and encourage towards our hotel and we will strive the best to maintain our service quality.

We hope to have the opportunity to welcoming you back soon to our hotel.

With kind regards,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2016 via mobile

The price was very cheap for International Standard Hotel. But let's be real, their room not so comfortable and not so clean And they provide little mandatory hotel facilities such as refrigator, tea/coffee maker etc....its OK if you stay for one night but BIG No No for long term stay..

Date of stay: December 2016
Trip type: Traveled solo
Thank cacatoajapan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZestHotelHarbourBay, General Manager at Zest Hotel Harbour Bay Batam, responded to this reviewResponded January 12, 2017

Dear Mr/s. Obbie A,

Greetings from Zest Hotel Harbour Bay, Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your stay at Zest Hotel Harbour Bay, Batam!

We wish you a good health and happiness. It is delightful to hear that we have provided a best deal during your stay with us. We would like to introduce our hotel as the new property under the management of Swiss-Belhotel International group with the concept of Budget Lifestyle - Bed & Breakfast. Therefore there might be some facilities we are unable to put inside the room following to our concept. However we would be glad to provide a complimentary hot water and/or ice cube during your stay whenever it needed.

We thanked you for the fruitful words and encourage towards our hotel and we will strive the best to maintain our service quality.

We look forward to be able to welcoming you back to our property with our better improvement.

With kind regards,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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