When my cravings for Korean food is on, Secret Garden is the place to go. Well, it's not my first time to eat here as I always tagged along with me my friends. I really appreciate the taste of their food but I somehow could feel that I am not pleased with their service. The crew seems to be very polite but when it comes to attending your needs and orders, they are not that really good at all.
One thing I've noticed: waiters/waitresses should use a pen and paper when taking orders. I am impressed as to how the waitress remembered all of the food we ordered but that will leave a bad impression to others. Even staff who are working in luxurious restaurants use a pen and paper in taking down guests orders.
Also, I've noticed one female crew... well I am not really sure of what her position in that establishment is, but she only attends to male guests. How about us females, aren't you supposed to serve and attend to our needs too?
The place is just fine and the food is great. Maybe work more on the staff's guest training and I am sure, this place would be jjang(best)!