My family checked in 4 nights ago, internet was not available. We asked for a solution but as with other request Rezeption is not empowered to do anything since 4 days. From our travel companions fridge and Safe is not working as well no service no help. The Fitness studio is closed on Sunday but this was not published on their website. Supervised no action since 4 day. Rezeption still smiling doing nothing.
I can’t recommend this hotel anymore and we where coming since 8 years very sad to see how service goes down the drain !
If you stay in this hotel never book directly, better book via hotels.com Expedia as this you could may get compensation. Service would be better. Sad to see what happens here
It really frustratingMore
- Free Wifi
- Free parking