We signed up for the Mayon to Lava Front trail and the 150 cc (single seater) ATVs. I was glad that they picked us up from where we stayed and they were prompt in answering emails. The guides were quite helpful and they conducted a short briefing before we started.
We were out on a nice day and the trail was quite interesting. My only gripe is that one of the ATVs broke down and the guide had to borrow my phone to call their headquarters. They should have at least made sure their guides have phones with enough credit to call or text in cases of emergencies. During the trip some ATVs has trouble with the chains. It was coming off at random times during the trip. I reckon that could be dangerous. I do not know how normal loose chains are in these type of vehicles.