Free airport shuttle arrived late for pick up, no airport representative present and had to contact hotel. Check in quick but no room available until 2pm, even if check out time is 12noon, and despite repeated inquiries. Waited for 7 hrs. Front desk counter looks rundown. Standard Room is basic with 2 single beds, 32" flat tv with cignal cable, a/c, toilet & bath with soap & toothpaste/brush, a carport. Complimentary breakfast offered no variety
, though there's a omelet station. Free airport shuttle to airport was delayed 20 minutes, requested for a specific time but front desk called shuttle only upon inquiry. Only the housekeeping is worth commending. Dining option limited to HapChan inside hotel & pricey hotel food. On a clear & sunny day, great view of Mayon from the hotel.
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