The hotel's location is quiet and very near to almost anything; airport, city center, bus station etc. There are not much business establishments around though.
The hotel lobby is small and simple with a mini restaurant and bar near the small function rooms. A bigger franchise restaurant is on the other side adjacent to the bigger function rooms. The toilet in the common area may not be so clean though.
The hotel rooms are in the inner court of the area and are not really interconnected. There is the main building in front where the lobby, restaurant bar and function rooms are. The next building, where the suites are, is separated by the driveway but the passage way is covered by a roof.
In the inner court are the standard rooms with a separate garage for each room. This set-up reminds me of motels/love hotels. Access to the rooms may not be good on rainy days. You may ask the front desk for umbrellas if it is raining though. Please note that some standard rooms are only accessible by stairs!
We had a standard room. It is fine but it needs thorough cleaning!!! The back of the TV, the top of the cupboards and the floor under the bed are filled with dust. Otherwise, it is fine. The air-conditioner is working well, there is TV and WiFi connection although it is poor. You need to be near the window for better signal.
The toilet in the room is fine as well and it got windows, which is good. Quite basic! The water pressure is not good though and the hot water takes a while to flow.
We only had breakfast in the hotel. What they offer is limited but they are fine. The banquet staff are friendly and attentive.
One thing I was not so satisfied about is the maintenance service. One evening, the toilet got clogged so I called the lobby for a repair. I was told that the maintenance staff will come but we waited until it was already late. So I called the lobby and told them to attend to it in the morning. I reminded them again after breakfast but no one came until we informed the room service of the problem. And then they took action but it was already noon.
It also seems to me that the lobby staff are not so helpful as they do not seem to make sure that the maintenance attend to us ASAP. One time, I also asked them to call a taxi as we need to go to the hospital but we waited for over 15 minutes hence we decided to take a tricycle instead. It did not take us five minutes to get one. The lobby staff doesn't seem bothered that we had to wait and that we are going to the hospital.
The hotel doesn't offer that much but it does provide you with a decent place to sleep and good location. The price is anyway fair and you will tend to go out and explore the city, so it is fine.
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