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“Moderate”

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La Piazza Hotel & Convention Center
Ranked #5 of 14 Hotels in Legazpi
Bonn, Germany
Level 6 Contributor
104 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Moderate”
Reviewed March 17, 2017

The hotel's location is quiet and very near to almost anything; airport, city center, bus station etc. There are not much business establishments around though.

The hotel lobby is small and simple with a mini restaurant and bar near the small function rooms. A bigger franchise restaurant is on the other side adjacent to the bigger function rooms. The toilet in the common area may not be so clean though.

The hotel rooms are in the inner court of the area and are not really interconnected. There is the main building in front where the lobby, restaurant bar and function rooms are. The next building, where the suites are, is separated by the driveway but the passage way is covered by a roof.

In the inner court are the standard rooms with a separate garage for each room. This set-up reminds me of motels/love hotels. Access to the rooms may not be good on rainy days. You may ask the front desk for umbrellas if it is raining though. Please note that some standard rooms are only accessible by stairs!

We had a standard room. It is fine but it needs thorough cleaning!!! The back of the TV, the top of the cupboards and the floor under the bed are filled with dust. Otherwise, it is fine. The air-conditioner is working well, there is TV and WiFi connection although it is poor. You need to be near the window for better signal.

The toilet in the room is fine as well and it got windows, which is good. Quite basic! The water pressure is not good though and the hot water takes a while to flow.

We only had breakfast in the hotel. What they offer is limited but they are fine. The banquet staff are friendly and attentive.

One thing I was not so satisfied about is the maintenance service. One evening, the toilet got clogged so I called the lobby for a repair. I was told that the maintenance staff will come but we waited until it was already late. So I called the lobby and told them to attend to it in the morning. I reminded them again after breakfast but no one came until we informed the room service of the problem. And then they took action but it was already noon.

It also seems to me that the lobby staff are not so helpful as they do not seem to make sure that the maintenance attend to us ASAP. One time, I also asked them to call a taxi as we need to go to the hospital but we waited for over 15 minutes hence we decided to take a tricycle instead. It did not take us five minutes to get one. The lobby staff doesn't seem bothered that we had to wait and that we are going to the hospital.

The hotel doesn't offer that much but it does provide you with a decent place to sleep and good location. The price is anyway fair and you will tend to go out and explore the city, so it is fine.

Room Tip: Some standard rooms are only accessible by stairs.
See more room tips
  • Stayed January 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank AkoSiAys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaPiazzaHotel, Account Executive at La Piazza Hotel & Convention Center, responded to this review, April 2, 2017
Greetings from La Piazza Hotel!

Thank you for staying with us! We greatly appreciate your feedback and we are sorry to hear that we didn't meet your satisfaction. Rest assured that we will improve on this matter. Hope to see you again soon. God bless! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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English first
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2017 via mobile

My first 2 visits to Legazpi City was not blessed by a good Mayon Volcano showing. I'm lucky this time.

The hotel I was staying is a 5-minute drive from the Legazpi airport. The room I was using is VERY spacious.

The function rooms were ok. The waiters did good during our videoke nite

The hotel ' s major negative is in its FRONT DESK. ( despite wanting to be stress-free during travel, my temper flew thanks to INCONSIDERATE front desk personnel.)

I left the hotel on a sour note.

Stayed March 2017, traveled on business
Helpful?
Thank Arr V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaPiazzaHotel, Account Executive at La Piazza Hotel & Convention Center, responded to this review, April 2, 2017
Greetings from La Piazza Hotel!

Thank you for staying with us! We greatly appreciate your feedback and we are sorry to hear that we didn't meet your satisfaction. Rest assured that we will improve on this matter. Hope to see you again soon. God bless! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Level 6 Contributor
183 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed January 16, 2017 via mobile

Well one must remember where he is
And then think what I should expect

Yes it's not a cheap hotel I will agree with others who have made comments here

The rooms are old and the water pressure is bad
It's so bad we used the small plastics dustbin we would let that fill up with water and then poor it over are heads to shower.
Service was ok
The staff do not speak a lot of English
And they do what they have been told to do
So it's not there fault if they can not help u as you would like.

Would I stay here again NO
As there are more hotels with better service and rooms that are much more nice

Plus here was the internet it did work ok

But nothing to do in the hotel for rainy days
It rain 2 days none stop when we were here

Stayed January 2017, traveled with friends
Helpful?
Thank fattyboy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaPiazzaHotel, Account Executive at La Piazza Hotel & Convention Center, responded to this review, April 2, 2017
Greetings from La Piazza Hotel!

Thank you for taking time to write a review. We sincerely appreciate all comments. Rest assured that we will try our best to work on the issues you mentioned. Thank you for the feedback as it gives us an opportunity to improve ourselves. God bless.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Philippines
Level 5 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 5, 2016

We came here on September, 2016 to attend a wedding of a friend and at the same time, experience Legazpi too! Our friend recommended this hotel to us since its near the Church and Reception, (walking-distance, I swear.)

We were picked up by the Hotel Shuttle upon arriving at the airport, so this is a major plus to them (even after check out, they also escorted us to the airport.)

Again, perfect location: its near the airport, one ride to city center and Mayon volcano can be seen at the back. The room that we got has 3 queen sized beds with own bathroom and lounge area plus a parking space.

I think you can bring in large groups of people here although I'm not sure for their convention amenities.

During our reservation period, I can tell that their website photos are realistic, and they're very easy to transact with.

The staff are really friendly, no need to ask for room clean-ups because they automatically do it if in case you go out for tours. They practically attended to our needs during our stay there, (even obliged to re-heat our food when we take-out some from the restaurants)

Overall this hotel is really recommendable. ^^ I hope you enjoy your stay here as much as we do.

  • Stayed September 2016, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank janice c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaPiazzaHotel, Account Executive at La Piazza Hotel & Convention Center, responded to this review, April 2, 2017
Greetings from La Piazza Hotel!

Thank you very much for choosing La Piazza Hotel, we hope that you have enjoyed your stay with us. Looking forward to welcoming you back and rest assured of the great service. God bless!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philippines
Level 1 Contributor
3 reviews
Reviewed November 4, 2016

Rooms are spacious for 2 persons. It has flat screen TV with cable channels. Wifi is free & with average connectivity inside the room. It has safe parking for personal car. The place has convenient access from airport to the heart of the city. Staff are friendly & food is great.

  • Stayed October 2016, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank avelinob2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaPiazzaHotel, Account Executive at La Piazza Hotel & Convention Center, responded to this review, April 2, 2017
Greetings from La Piazza Hotel!

Thank you very much for choosing La Piazza Hotel, we hope that you have enjoyed your stay with us. Looking forward to welcoming you back and rest assured of the great service. God bless!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Piazza Hotel & Convention Center

Property: La Piazza Hotel & Convention Center
Address: Imelda Roces Avenue, Legazpi, Luzon 4500, Philippines
Location: Philippines > Luzon > Bicol Region > Albay Province > Legazpi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Legazpi
Price range (per night): ₱2,036 - ₱2,800
Hotel Class:3 star — La Piazza Hotel & Convention Center 3*
Number of rooms: 49
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