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The Oriental Legazpi
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Reviews (542)
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All reviewsinfinity pooljasmine restaurantmayon volcanobuffet breakfastgreat viewatop a hillpool sidespacious lobbybicol regionhotel is greattwin bedsmajestic viewcity tourbicol expressfried fishmtphilippines
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169 - 174 of 542 reviews
Reviewed 17 August 2016 via mobile

This hotel has the oldest & darkest towels considering this is the most expensive in Legazpi. I've been to smaller hotels but none have towels that look so unclean just like the ones they have here.
They offer welcome drinks to guests but only seem particularly attentive to foreign guests, talk about discriminating one's own. They did seem to bother to give welcome drinks to Filipino guests.
All in all, this hotel is such a disappointment.

Stayed: August 2016, traveled on business
1  Thank summer1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 August 2016

I must say the only thing I love about this hotel is that it has spectacular views of the majestic Mayon Volcano as well as the bay area. However the hotel itself is poorly maintained. It rained inside the lobby, the showers in our room on the 3rd level had very poor drainage systems and we were told it was the same in other rooms. The pool which we wanted to try out for the nth time was out of service. I would say management needs to look into the upkeep of the place which has lots of potential.

  • Stayed: December 2015, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Fiore M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2016 via mobile

Hotel lobby is not inviting because lights are off especially at the lounging/waiting area, hot and fishy.

Some staff are snob.

They asking 500 pesos deposit for Key Card make sure you don't lost it, bring it back to front desk when you check out with the leather pack otherwise they will ask you to wait while they checking if u really didn' take it.

Room is okay but the discolored bed sheets, pillow cases, flooring, and bathroom towels are not. Looks dirty.

AC is on default temperature , you have to call and fix it if you want a cooler temperature.

Cleanliness for me is a big thing, i don't think this hotel pass my standard.

Staff need more training how to handle guests complaints with right manner.

Stayed: August 2016, traveled as a couple
1  Thank jah_ninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2016 via mobile

I stayed here for 2 weeks and had a really good time. The only problem is no hot water and the wifi sucks... Besides that it an amazing hotel with a great staff and tons of amenities (pool, gym, bar, etc...).

Stayed: August 2016, traveled on business
Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 July 2016 via mobile

Premier 5 star hotel in Legazpi but I'm a little disappointed. Interior and furnitures are impressive but cleanliness should be maintained in and out of the hotel. The room have a very unusual smell, probably because of the old carpet? The drain in my room (301) is clogged. No bidet in the bathroom. No wifi connection in most parts of the hotel. The infinity pool which is the main attraction of the hotel is very dirty! Breakfast is not bad and the staff are all friendly and polite.

Stayed: July 2016, traveled with friends
Thank Reese B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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