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69 - 74 of 1,544 reviews
Reviewed November 29, 2021

We booked the cheapest room available with breakfast included (room view is not important to us).

The room we've got is spacious enough for 2 adults and 1 child. Queen Deluxe to be exact and it consist of 1x queen size bed and 1x single bed and our view is beside Sky Ranch. Though the down side of it is that the room is in the other side of the hotel where you have to take a long walk.

We ate our lunch at Taza a restaurant inside the hotel and my rate for it is 1/5 Star!
We ordered Grilled Turmeric Chicken, Tomahawk Porkchop and Fettucine. Why 1 star because the food is so expensive and it does not have a seasoning its like the food was just boiled and put some garnish then served. Imagine Php 2,600+ for a food and taste nothing is a waste of money! Thankfully the carbonara taste good and you have 1 start for that!

We ate our dinner at Veranda also inside at Hotel and the food compare to Taza is much better and we just spend around Php 1,700+ (ala cart order)

For the pool it would be better to have a heated pool since it is super cold my daughter is chilling too bad she did not enjoy that much. Also the reservation for the pool should be prioritize if you have kids specially early in the morning when the sun is up compare to what we've got 5PM-6PM!

Park and open area is great, kids can run and play all through out.

Basement and cover parking is a plus though it is in the other side of the building but that would be fine.

Date of stay: November 2021
    • Value
    • Sleep Quality
    • Service
Thank abetsy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramon Makilan, Owner at Taal Vista Hotel, responded to this reviewResponded December 5, 2021

Dear abetsy,

Thank you very much for the inspiring ratings about your recent stay at Taal Vista Hotel!

We are all very thrilled to read that you have enjoyed your overall experience that will certainly encourage other readers to stay with us.

Meanwhile, we take note of your comments about your experience in Taza Fresh Table and in our outdoor pool. The department involved has been made aware of your concern and rest assured, all our guests' feedbacks are vital to our efforts to improve, so thank you for taking the time to share your observations with us.

It is our pleasure to take care of you during your visit and we thank you for your compliments towards the team.

Once again, thank you for the review and we would be more than happy to welcome you back home soon!

Ramon Makilan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2021 via mobile

To celebrate my wife's birthday and mini family reunion, we chose Taal Vista Hotel which is one of the best hotels in Tagaytay! As a couple, we are frequent guests of the hotel, especially during the pandemic because of its good safety health protocols and strict compliance and supervision of social distancing inside the hotel, including the restos. Even with the volume of people esp. during weekends, the management sees to it that everything is in order and safe. Our whole family had a great time and were amazed with the view of Taal Lake in our rooms. We booked 5 Premier Rooms for the entire family.
We would like to thank and commend Ms. Joyce Belamide, supervisor at the Veranda Resto and other F&B staff for assisting my family during breakfast. Indeed, she showed patience and efficient service. Also, Ms Camille at the Front Office, Ms. Mimi Pasion and Ralph Vidamo of Reservations Office. We believe that these personnel should be mentioned as they are assets of the Hotel and key in delivering good service and accommodation to your guests! And they made our short stay very memorable and enjoyable.
We have one unfortunate incident though when our grandson slipped on the floor and need to be rushed to the hospital because of head injury. Thank God, the hotel staff, with nurse were very efficient and competent in handling emergency cases. They gave all the assistance to help our grandson.

Date of stay: November 2021
Trip type: Traveled with family
Thank Cyril A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramon Makilan, Owner at Taal Vista Hotel, responded to this reviewResponded December 5, 2021

Dear Cyril A,

It is with pleasure to read your comments and indeed great to know you have enjoyed your stay at Taal Vista Hotel! We are thankful for your appreciation of our property, especially the service, amenities, facilities, location, and especially the assistance during the unfortunate incident of your grandson.

In addition, we are all very thrilled to see your positive ratings. It only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us.

Once again, thank you for the review and we would be more than happy to welcome you back home soon!

Kind regards,
Ramon Makilan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2021

Their website doesn’t give a full disclosure of the views of the room.

Clicking on the reservation button sends me to booking sites.

Having to deal with it in Agoda, I paid USD 305 per room (equal to Php 15k per room)

Checking in they are giving me the lowest room category and checking the rate at check in it was only Php 7k per room!

Adding insult to injury, when i entered one of the rooms, there was a guest inside!

I have traveled a lot and this us the worst ever experience with a hotel!

Date of stay: November 2021
Trip type: Traveled with friends
Thank ACSA0791
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramon Makilan, Owner at Taal Vista Hotel, responded to this reviewResponded November 14, 2021

Dear ACSA0791,

Thank you for taking the time to review your stay at Taal Vista Hotel!

We truly value the opinion of our guests and we do apologize for the inconvenience that this has caused you. We have addressed the issue and rest assured that the management has noted all of your concerns. Certainly, all of our guests' feedback is vital to our efforts to improve, so thank you very much for sharing your experience with us.

We hope to serve you again in near future.

Ramon Makilan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2021 via mobile

They have set-up their tables outside to make their customers feel safer during pandemic. They have even utilized their view deck for al fresco dine-in. The place seems to be full when we went there but the guests were conscious enough to maintain social distancing. We needed to line-up inside the hall during check -in to avoid crowding, chairs were provided. I suggest you go there early to check -in. We went there at around 430pm but was able to check -in at around 6pm. Dinner buffet is available or order ala carte in Taza resto. I think this is the best choice if you want a staycation in Tagaytay during pandemic to get a good view of the lake. Get the room with the lake view too., if you can't, it's still OK. You can stay in their view deck.
Generally, the stay was great except for the minor hiccup during night time when we can't open the TV and we needed to order food for dinner room service. The food menu is available in the TV only so it took us around 1 hr to order food. It will be better if they printed the menu and make it available in the room not dependent on the availability of the TV.

Date of stay: November 2021
Trip type: Traveled as a couple
Thank zowee_m
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramon Makilan, Owner at Taal Vista Hotel, responded to this reviewResponded November 14, 2021

Dear zowee_m,

Thank you very much for the inspiring ratings about your recent stay at Taal Vista Hotel!

We are all very thrilled to read that you have enjoyed your overall experience that will certainly encourage other readers to stay with us.

Meanwhile, we take note of your comments about the check-in time & available printed menu cards in your room. The department involved has been made aware of your concern and rest assured, all our guests' feedbacks are vital to our efforts to improve, so thank you for taking the time to share your observations with us.

It is our pleasure to take care of you during your visit and we thank you for your compliments towards the team.

Once again, thank you for the review and we would be more than happy to welcome you back home soon!

Ramon Makilan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2021 via mobile

Great Experience, Awesome staff and foods . You can see the nice view of the lake from our rooms. Stayed last 2018 just a late review. Rooms are very good amenities was veru good and service as well. Restaurant staff are all very acomodating and the bands are awesome!

Date of stay: November 2020
Trip type: Traveled with family
Thank giogalera
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramon Makilan, Owner at Taal Vista Hotel, responded to this reviewResponded October 28, 2021

Dear giogalera,

Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!

We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us.

Once again, thank you for the review and we would be more than happy to welcome you back home soon!

Ramon Makilan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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