I've stayed a few times at this hotel in the past, and it was always nice, but the service and standards have dropped significantly. I stayed when hotel was only at 60% capacity, asked for a 'room with a view please', and was given a room in the 'Lake Wing" with only a concrete wall to see, cold water and poor water pressure, internet that didn't work, and a TV with a busted remote. 4 stars ??
The buffet is amazing, but the restaurant was like a tomb as it was totally empty, probably because everybody thought it was too much $$, and ate out. By contrast, breakfast (free) was PACKED out.
All the restaurant food is awesome, and the view if you have it, is fantastic. .
Since dinner is a buffet, management need to get clever and offer their view rooms only with a dinner package to ensure people who spend the money get the benefits of the better rooms. That would fill the restaurant again.
I doubt i will go back again after my latest experience - .
I think Discovery Country Suites absolutely blows Taal Vista away - And where else can you walk next door and enjoy starbucks in a volcano ??More
- Free Wifi
- Free parking