I treated my family to a stay at Taal Vista during my birth month by getting 2 rooms at their Lake Wing building. We were all excited specially me because I know this is the icon hotel of Tagaytay.
Front Desk and check in: 3.5 out of 5.
Check in was standard. Front desk staff servicr was okay.
Rooms: 2 out of 5
Upon seeing our rooms, we were a bit dismayed. This wasn't what we expected. The room looked and smelled old. There was NO bidet on their bathroom. This may seem small but its a big issue for us since the shower area and the toilet are in 2 separate areas so imagine getting out of the toilet, crossing the sink which was an open space and then getting to the shower room. And oh, the shower fixtures were old also. The sleep quality of the bed was good but the pillows were old and withering.
Breakfast: 2 out of 5.
The breakfast was below satisfactory. We were asked to dine out because the room was full already. Not only were we asked to dine but the tables placed outside of the function room looked used and dirty. The area where they set up the separate buffet area for the spill over had quite a number of flies lurking around, no candles on the tables to keep them away and the staff service was very poor. They weren't accommodating and seemed hassled by our requests. I wanted my family to at least enjoy the breakfast but that failed also.
Hotel Facilities and Amenities: 4 out of 5
What we enjoyed during our stay was the viewing deck and the live band that played at the cafe. My nephew and my mom enjoyed the unobstructed view of Taal Lake and the well kept garden. The live band that played Saturday night kept us entertained.
Overall, my birthday treat to my family by staying at Taal Vista was quite a disappointment. Next time I'm in Tagaytay, I would look at other hotels since there's quite a number of new ones which I'm sure have better service and food, more modern design and well maintained rooms and have the same view of Taal Lake.
- Official Description (provided by the hotel):
- Breathtaking views, crisp cool mountain air, lush flora and quaint nooks all come together at the new Taal Vista Hotel, Tagaytay City - the country's favorite destination. Taal Vista Hotel, is perched on a 700 meter high ridge that has the best view of the majestic Taal Volcano and its surrounding Taal Lake. ... more less
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- Also Known As:
- Taal Vista Hotel Tagaytay
- Hotel Taal Vista