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Taal Vista Hotel
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Reviews (1,275)
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241 - 246 of 1,275 reviews
Reviewed 12 February 2017

I had the best experience at Taal Vista during my stay. The majestic view of the famous Taal Lake amazed me encompassing from the main entrance of the hotel. Foods are yummy tasting with fresh produce from the farms. Bed and showers are right for my sense plus a city look from my room. Luxury!

  • Stayed: August 2016, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank LoveLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rorie Y, Manager at Taal Vista Hotel, responded to this reviewResponded 3 March 2017

Dear goddess77710,

Thank you very much for your review and recent stay at Taal Vista Hotel.

Your feedback is extremely valuable to us and your feedback regarding our excellent service and facilities is very much appreciated.

Once again, thank you and we look forward to welcoming you back at the hotel.

Kind Regards,
Rorie Ylagan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 February 2017 via mobile

I thought because it's expensive hotel
I will get facilities
No hot water
No air conditioner
Mini bar bar looked
Don't go it's not worth the money
The room is o.k
But we ordered 2 beds for 3 people of course paid more
Waited for the bed one hour

Stayed: February 2017, traveled with family
Thank Arbel009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rorie Y, Manager at Taal Vista Hotel, responded to this reviewResponded 2 March 2017

Dear Arbel009,

Thank you very much for your review and recent stay at Taal Vista Hotel.

Your feedback is extremely valuable to us, as we strive to constantly improve the quality of our services. I would like to personally apologize for the series of unfortunate incidences that you experienced during your visit. Rest assure that all these were highlighted and addressed to the departments concerned.

Please allow us to serve you again. Please contact me directly for your next visit and I will personally ensure that you are accorded the true Taal Vista Hotel experience.

Once again, thank you and we look forward to welcoming you back at the hotel.

Kind Regards,
Rorie Ylagan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 February 2017 via mobile

For one of the most expensive hotel in the area you expect to get at least:
1. Hot shower
2. Bed with sheets
3. Towel
4. A/C that can heat at cool nights
5. More than 1 shampoo for 3 people
You can guess that we did not get any of these...
The shower wasn't hot. Just warm.
The extra bed was a sofa with no sheet and pillow.
After a long day, instead of taking a rest we had to walk to the reception (they don't answer the phone..) and ask for another bed and a towel.
The water stayed warm.
For that price you expect more...
The first one star I have ever given.

Stayed: February 2017, traveled with family
Thank 960yuvala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rorie Y, Manager at Taal Vista Hotel, responded to this reviewResponded 2 March 2017

Dear 960yuvala,

Thank you very much for your review and recent stay at Taal Vista Hotel.

Your feedback is extremely valuable to us, as we strive to constantly improve the quality of our services. I would like to personally apologize for the series of unfortunate incidences that you experienced during your visit. Rest assure that all these were highlighted and addressed to the departments concerned.

Please allow us to serve you again. Please contact me directly for your next visit and I will personally ensure that you are accorded the true Taal Vista Hotel experience.

Once again, thank you and we look forward to welcoming you back at the hotel.

Kind Regards,
Rorie Ylagan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 February 2017 via mobile

Because it is Taal Vista, I was expecting more and I was really disappointed with the accommodation. The rooms in the mountain view definitely needs renovation! I have seen better rooms from hotels not as "prestigious" as Taal Vista. The beds and pillows were hard, the restroom was below average - the tub was dirty, the hot shower is not really hot, shower head was outdated. The refrigerator in the room was unavailable - it was locked! The towels have seen better days.
The saving grace - My boys enjoyed the kids play room with the play station, and the breakfast has good choices - Filipino, American-Continental dishes.
Location wise, walking distance to Sky Ranch.
If I will check-in again somewhere in Tagaytay, I will definitely look for another place.

Stayed: February 2017, traveled with family
2  Thank MarjFelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rorie Y, Manager at Taal Vista Hotel, responded to this reviewResponded 2 March 2017

Dear MarjFelix,

Thank you very much for your review and recent stay at Taal Vista Hotel.

Your feedback is extremely valuable to us, as we strive to constantly improve the quality of our services. I would like to personally apologize for the series of unfortunate incidences that you experienced during your visit. Rest assure that all these were highlighted and addressed to the departments concerned.

Please allow us to serve you again. Please contact me directly for your next visit and I will personally ensure that you are accorded the true Taal Vista Hotel experience.

Once again, thank you and we look forward to welcoming you back at the hotel.

Kind Regards,
Rorie Ylagan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2017 via mobile

We stayed in Taal Vista for two nights and enjoyed our stay. The room was big and the view over the volcano was stunning. We spent a few hours sitting on our balcony with a bottle of wine watching the sunset. The breakfast was ok but it was always packed and the dinner we had at the Moroccan restaurant was slightly overpriced we thought. Overall, we had a nice experience and two good relaxing days.

Stayed: November 2016, traveled as a couple
1  Thank umniaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rorie Y, Manager at Taal Vista Hotel, responded to this reviewResponded 3 March 2017

Dear umniaka,

Thank you very much for your review and recent stay at Taal Vista Hotel.

Your feedback is extremely valuable to us and your feedback regarding our excellent service and facilities is very much appreciated.

Once again, thank you and we look forward to welcoming you back at the hotel.

Kind Regards,
Rorie Ylagan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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