We were surprised with the sizes of the rooms! They were really spacious, even the restrooms. The food served in the adjacent restaurant is pretty good. Mostly Filipino, the taste and portion sizes are on point. The pool is strategically situated in the middle of all the rooms so it's easy to access. There's also a small area where kids can play.
Overall, the stay was pretty eventful!
Booking.comBooking.com
Booking.com
Stayed for 3 nights and had a relatively comfortable stay. Our 1st floor room was spacious with a nice view of the pool and small balcony with table and chairs. Unfortunately there was a strong sewer smell in the bathroom. The shower was good and toiletries provided. The room was fairly clean but the mirror didn’t look like it had been cleaned in a while. Shame I had to ask for wardrobe hangers and bathrobe but they were brought quickly. Housekeeping also quickly brought an iron when needed. The ladies at front desk were helpful in contacting the local taxi when I forgot my glasses and managed to get them back. Breakfast was ok but, like in most places in Philippines, the food wasn’t hot.
The parking and security guards were super friendly and helpful. Fine value and nice clean rooms, and the pool looked great even though we didn't use it. Breakfast was fine too.
The room we were in (107) had very limited WiFi. Usually it wouldn't be an issue but inside the room I couldn't get service on my mobile either and there's not a lot within walking distance. This corner room is quite noisy as we had a service room next door and a set of stairs in front of our door so the balcony area wasn't much use. Also asked for our toilet paper to be restocked but that took over 2 hours for someone to come by.
We ended up leaving a day early and forgoing our final night as we like to use hotels to relax in and it was a bit difficult with the WiFi and the noise from outside.
Overall fine to use as a base if you have lots of activities planned outside the hotel but I would stay elsewhere next time.
We stayed in the hotel to spend the 2023 New Year's eve in Tagaytay. The rooms were ok sized, clean but has a bit of smell from moisture I guess. Service was quite disappointing, we asked for additional bottled water which my dad needed to drink his meds and the water never came. The restaurant within the hotel also is disappointing. They served us with burnt and cold bibingka. I informed the server but she did nothing.
But what took the cake is the terrible new year's eve dinner they offered. They said that the buffet was good from 7pm to 12:30am. They already cleaned out the entire buffet area as early as 9:30pm. The food were cold and it did not have enough variation, considering that we paid 6000 for 4 pax. I even asked the waiter when are they going to get more food because the dishes are almost out and he told me there are no more food available. This is at 9pm, 3 hours before the actual countdown. We were so disappointed that we left early. Not going back to this hotel and would not recommend this to anyone. Horrible, so horrible.
Everything was perfect. Staffs are really accommodating and kind. The room is so nice, 3 queen beds is perfect for family. It's really hard to look for hotel with a room that can accommodate 6 persons + kids and this hotel is perfect. Our room is beside the playground which is convenient for the kids. Food for breakfast is great, hoping that soon they can offer buffet breakfast. We weren't able to try lunch or dinner at Dekada but i think their food is good, it's good that the staffs are promoting and are proud of the food that they have at the hotel. The pool is nice and is perfect only for kids since it's not deep but they also have jacuzzi which we enjoyed. They also have the amenities room thats for reservation only with fitness equipment and billiards.
Our family really enjoyed 1 night stay and we hope to stay longer the next time. We'll definitely go back there.
Were walk-in guests in the hotel were 6pax with 4 seniors and 2 middle age. were happy because there is more available room for us and the room rate is 10k per night standard rate, the staff said we have a promo now 30% discount in the room you will be pay 7,700.00 net.
Me: Im with four (4) senior citizens can you remove the 12% Vat in the room since the room is already discounted?
Staff: No Sir the room is already discount we cannot remove the VAT.
Me: Ms all am asking is to remove the VAT because there are VAT exemptions and they have the privilege of being senior citizens here in the Philippines.
The staff called her manager over the phone she explain everything and I also have a chance to talk to her over the phone and explain to remove the VAT because my mom is senior citizen and she will be the one to pay the room accommodation and we still get no final answer meaning the VAT still there.
The Manager said they will arrange tomorrow they will talk to their finance and higher management about the VAT exemption of senior citizen.
Then it's time to check out and we got the final answer from top management decision that there is still VAT for our room accommodation, we felt sad because that is in the republic act 9994 defines the privileges all senior citizens in the Philippines are entitled to a 20% senior citizen discount and are exempted from VAT. This includes the Hotels: Accommodation and amenities in hotels, beach resort, mountain resorts and etc.
And we left the hotel unhappy, they did not remove the VAT and mom still pay for it.
I also asked for a DTI permit for their promo room, but they showed me nothing.
if you have a promo, whether it's room, Food & Beverages, Services and retails and it's published, you must have a DTI permit. but they didn't show me anything.
Final say:
You will also grow old, we will also go there, I hope you give the privilege given by our government for senior citizens.
"Republic act 9994"
