Spent our staycation, Food, parking, place, hospitable staff but lacks in customer service, Upon checking in, the staff escorted us at the waiting area for guest,30 mins later a TV personality came at the same waiting area, and every after 10 mins different staff are coming to offer anything like drinks, foods etc to the Celebrity, but we didn,t get to experience the same treatment hehehe and the celebrity was given priority to checkin fist. we've waited for about 2 hours and 45 mins then we ask if our room is okay, the staff said we where nowhere to find hahahaha considering they only have 1 waiting room for the guest. and one more thing hindi siguro ganon kagandahan yung dinala kong sasakyan that time kasi hindi man lang kami tinulungan buhatin mga bags namin at ang sabi mamaya nlng daw namin ibaba, samantalang mga kasunod naming sasakyan naguunahan pa silang mag buhat ng mga bag ng guest nila!tingin ko dapat i improve nila ang customer service nila regardless kung anong klaseng sasakyan ang dala ng customers nila at regardless kung celebrity ka or politician or just a commoner. BUT KUDOS sa supervisor ng security guard nila na pa ka bait assist kung assist sa parkiing!More
- Free Wifi
- Free parking
- Visit hotel website