Very helpful staff, very relaxing atmosphere and highly tailored detox program.
Comfortable room, well designed garden, and beautiful surrounding area.
I am born again after 5 nights there
HIGHLY RECOMMENDED!
453
231
54
19
9
ddv73
Bendigo, AustraliaAvoid eating/staying here - only come for a massage
Review of Nurture Wellness Village
Reviewed Nov 21, 2022
We have been here numerous times before for meals/massage & loved it. This time was the first time we booked in to stay & we're really looking forward to an amazing experience. Unfortunately we paid HUGE money for it & left feeling much worse than when we arrived. I'd say avoid staying at all costs. Come for a spa therapy but avoid the accommodation & restaurant unless you have no choice.
We arrived to a full house on Sunday afternoon where there was no parking (but as an overnight guest they took the keys & parked the car eventually for us). No welcome drink while we sat waiting for the paperwork to be done (would have been appreciated).
Also when you're trying to relax in your expensive room there are dining customers walking all over the 'resort' making lots of noise & taking selfies etc. The environment is so far from relaxing!
Since previous visits we're told the Farmers Table has been taken over by an external company (Raintree Hospitality). We were very unhappy with the dinner, even to the point I asked for a manager to advise but sadly there's basically just minimal response apart from we'll pass it on to the chef. Both our main courses were just not up to standard or price. We have previously eaten here & absolutely loved the food/experience. It now seems like one of the noisiest places you could go with food looking nice (ie for IG pics) but not tasting the way you'd hope for.
Then back to the room. We both had such a terrible sleep & woke up feeling very bad. The beds are like concrete & I wish I'd brought my own pillow. We paid around ₱8000 for this & sadly feel like we now have no reason to ever return to what was one of our favourite places previously.
Date of stay: November 2022We arrived to a full house on Sunday afternoon where there was no parking (but as an overnight guest they took the keys & parked the car eventually for us). No welcome drink while we sat waiting for the paperwork to be done (would have been appreciated).
Also when you're trying to relax in your expensive room there are dining customers walking all over the 'resort' making lots of noise & taking selfies etc. The environment is so far from relaxing!
Since previous visits we're told the Farmers Table has been taken over by an external company (Raintree Hospitality). We were very unhappy with the dinner, even to the point I asked for a manager to advise but sadly there's basically just minimal response apart from we'll pass it on to the chef. Both our main courses were just not up to standard or price. We have previously eaten here & absolutely loved the food/experience. It now seems like one of the noisiest places you could go with food looking nice (ie for IG pics) but not tasting the way you'd hope for.
Then back to the room. We both had such a terrible sleep & woke up feeling very bad. The beds are like concrete & I wish I'd brought my own pillow. We paid around ₱8000 for this & sadly feel like we now have no reason to ever return to what was one of our favourite places previously.
Room Tip: Try for a room past the area where visitors are allowed to roam freely if you must stay here.
Trip type: Traveled as a coupleValue
Location
Service
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Cathy Turvill, Owner at Nurture Wellness Village, responded to this review
Responded Nov 22, 2022
Dear ddv73,
We would like to deeply apologise for your recent experience in Nurture. We are saddened to know that you did not have a good experience with us this time. We truly value your patronage and are grateful that you visited us many times before and enjoyed your experience.
Rest assured that we will forward your feedback to the Raintree management for their action.
We will check on the quality of the mattresses and pillows in your room, as it was actually our first time to receive negative feedback about this. May I share that some guests even request to buy our pillows as they find them very restful. Nevertheless, we will immediately check whether the mattress and pillows used in your room were up to standard and immediately take corrective action.
We hope you would visit us again. Rest assured of our commitment to give you only the very best Nurture experience.
Cathy Turvill
We would like to deeply apologise for your recent experience in Nurture. We are saddened to know that you did not have a good experience with us this time. We truly value your patronage and are grateful that you visited us many times before and enjoyed your experience.
Rest assured that we will forward your feedback to the Raintree management for their action.
We will check on the quality of the mattresses and pillows in your room, as it was actually our first time to receive negative feedback about this. May I share that some guests even request to buy our pillows as they find them very restful. Nevertheless, we will immediately check whether the mattress and pillows used in your room were up to standard and immediately take corrective action.
We hope you would visit us again. Rest assured of our commitment to give you only the very best Nurture experience.
Cathy Turvill
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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609hatemm
1
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded May 6, 2022
Thank you very ,much, 609Hatemm, for your great feedback! Wishing you all the best in your wellness journey.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinkerbell24700
Cainta, Philippines
1811
Our second time at Nurture Wellness and the massage and spa service are still excellent! However, this time we were assigned a garden view room that was quite dilapidated, the bathroom fixtures were loose and very old, room amenities were lacking, and the room exterior looked unkempt. Since we had paid premium rates for peak season, we felt shortchanged given the condition of the room. The revamped restaurant, Farmer's Table (operated by a third party, Raintree) is ridiculously expensive, and the food is bland, tasteless and ordinary. The plated breakfast was so-so. During our stay, we had reserved a table for dinner thru the front desk but our request was ignored by the restaurant and they made us wait for a table instead. Turns out the resto was prioritizing walk-in diners instead of overnight spa guests. Same with the parking situation - it's now very difficult to park as the slots are always filled by the resto's diners. The lobby was always crowded with diners waiting in line and was quite chaotic especially during meal times, which takes away from the ambiance of the place. It was not so relaxing anymore. It would be great if overnight spa guests can be prioritized both in terms of meal reservations and parking - perhaps Nurture can consider allocating a separate parking area for restaurant guests. We really miss the old Nurture which was quite, pleasant and relaxing. The place is now being overwhelmed by Farmer's Table. Given the poor condition of the rooms, we recommend going there now only for the massage and spa services, but book a room somewhere else where you can get your money's worth.
Date of stay: December 2021
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1 Thank Tinkerbell24700
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded January 7, 2022
Dear Tinkerbell,
Thank you for taking the time to give us feedback which we greatly appreciate. We are grateful for the good words you said about our spa and wellness services and for coming back to Nurture.
We apologize for the experience you had at Nurture and in Farmers Table . Rest assured that Nurture and Farmers Table are committed to providing you a superior guest experience at all times. We are currently improving the rooms and actually had made arrangements with Raintree to prioritize overnight guests for parking, dinner and breakfast. There may have been an oversight which we apologize for.
We hope that you could visit us again soon so that we can show you the improvements we have done and provide you with a much improved experience. May I have your phone or email so that I can chat with you personally to share what we are currently doing to improve our service.
Once again, thank you for visiting Nurture.
Wishing you a safe and happy new year!
Cathy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angelvaingel
Winnipeg, Canada
2712
via mobile 
Massage was great. Worth it.
I just hope they upgrade the massage rooms. It’s a bit outdated. But other than that, it’s great.
The newly revamped resto serves delectable cuisine. Surely to satisfy both someone who’d like to eat healthy or something comforting.
P.S. Bring bug spray.
Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021
Dear Angelvaingel,
Thank you for coming to Nurture and for your kind review. We are delighted that you enjoyed the cuisine at Farmers Table. We are happy to let you know that we are in the process of slowly revamping the rest of the property including the massage rooms. Fogging is also being done to keep insects at bay, but since Nurture is such an open garden, pesky bugs continue to visit :(
Rest assured of our commitment to give you, our valued guests, only a good experience.
Wishing you all the best!
Cathy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martin H
Hong Kong, China
921398
We joined some friends for lunch mid week and I was really impressed with the ambience of the restaurant; it's very easy going with an open country feel to it.
The food is good with some lovely flavours and ample portion sizes.
The staff were friendly and helpful.
Definitely worth a return visit soon.
Date of stay: July 2021
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2 Thank Martin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021
Dear Martin H,
Thank you for visiting Nurture and dining at Farmers Table. We are delighted that you enjoyed yourself and look forward to welcoming you back!
Cathy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
janetmE2943KN
Pasig, Philippines
8
We had the chance to relax after the long pandemic, truly we had a memorable experience here. Very nature friendly and ambiance was great. Good for couples to visit the place. We also tried the massage,I recommend this for they have good therapist. We had pleasant experience and felt all our stress was relieved. Thank you and kudos to NWV!
Date of stay: January 2021
Ask janetmE2943KN about Nurture Wellness Village
Thank janetmE2943KN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021
Dear Janet M,
Thank you for visiting Nurture and for your kind words. We are delighted that you enjoyed your experience and look forward to welcoming you back!
All the best!
Cathy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.