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Tinkerbell
Cainta, Philippines

Only for the spa

3.0 of 5 bubblesReviewed Jan 3, 2022
Our second time at Nurture Wellness and the massage and spa service are still excellent! However, this time we were assigned a garden view room that was quite dilapidated, the bathroom fixtures were loose and very old, room amenities were lacking, and the room exterior looked unkempt. Since we had paid premium rates for peak season, we felt shortchanged given the condition of the room. The revamped restaurant, Farmer's Table (operated by a third party, Raintree) is ridiculously expensive, and the food is bland, tasteless and ordinary. The plated breakfast was so-so. During our stay, we had reserved a table for dinner thru the front desk but our request was ignored by the restaurant and they made us wait for a table instead. Turns out the resto was prioritizing walk-in diners instead of overnight spa guests. Same with the parking situation - it's now very difficult to park as the slots are always filled by the resto's diners. The lobby was always crowded with diners waiting in line and was quite chaotic especially during meal times, which takes away from the ambiance of the place. It was not so relaxing anymore. It would be great if overnight spa guests can be prioritized both in terms of meal reservations and parking - perhaps Nurture can consider allocating a separate parking area for restaurant guests. We really miss the old Nurture which was quite, pleasant and relaxing. The place is now being overwhelmed by Farmer's Table. Given the poor condition of the rooms, we recommend going there now only for the massage and spa services, but book a room somewhere else where you can get your money's worth.
Date of stay: December 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Cathy Turvill, Owner at Nurture Wellness Village, responded to this review
Responded Jan 6, 2022
Dear Tinkerbell,

Thank you for taking the time to give us feedback which we greatly appreciate. We are grateful for the good words you said about our spa and wellness services and for coming back to Nurture.

We apologize for the experience you had at Nurture and in Farmers Table . Rest assured that Nurture and Farmers Table are committed to providing you a superior guest experience at all times. We are currently improving the rooms and actually had made arrangements with Raintree to prioritize overnight guests for parking, dinner and breakfast. There may have been an oversight which we apologize for.

We hope that you could visit us again soon so that we can show you the improvements we have done and provide you with a much improved experience. May I have your phone or email so that I can chat with you personally to share what we are currently doing to improve our service.

Once again, thank you for visiting Nurture.

Wishing you a safe and happy new year!

Cathy
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed November 3, 2021 via mobile

Massage was great. Worth it.
I just hope they upgrade the massage rooms. It’s a bit outdated. But other than that, it’s great.

The newly revamped resto serves delectable cuisine. Surely to satisfy both someone who’d like to eat healthy or something comforting.

P.S. Bring bug spray.

Date of stay: November 2021
Trip type: Traveled as a couple
Thank Angelvaingel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021

Dear Angelvaingel,
Thank you for coming to Nurture and for your kind review. We are delighted that you enjoyed the cuisine at Farmers Table. We are happy to let you know that we are in the process of slowly revamping the rest of the property including the massage rooms. Fogging is also being done to keep insects at bay, but since Nurture is such an open garden, pesky bugs continue to visit :(
Rest assured of our commitment to give you, our valued guests, only a good experience.
Wishing you all the best!
Cathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2021

We joined some friends for lunch mid week and I was really impressed with the ambience of the restaurant; it's very easy going with an open country feel to it.

The food is good with some lovely flavours and ample portion sizes.

The staff were friendly and helpful.

Definitely worth a return visit soon.

Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
2  Thank Martin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021

Dear Martin H,

Thank you for visiting Nurture and dining at Farmers Table. We are delighted that you enjoyed yourself and look forward to welcoming you back!

Cathy

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Reviewed June 28, 2021

We had the chance to relax after the long pandemic, truly we had a memorable experience here. Very nature friendly and ambiance was great. Good for couples to visit the place. We also tried the massage,I recommend this for they have good therapist. We had pleasant experience and felt all our stress was relieved. Thank you and kudos to NWV!

Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
Thank janetmE2943KN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded November 10, 2021

Dear Janet M,

Thank you for visiting Nurture and for your kind words. We are delighted that you enjoyed your experience and look forward to welcoming you back!

All the best!
Cathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2021

Romantiko Package Deal!
We stayed at the Ifugao Suite with a personal massage area.
Included in our package is 1hr 'hilot' massage and 30 min foot massage which was so relaxing.
A romantic candlelit, 4-course dinner.

The next day, we had our breakfast. They had wellness activities for us like Tai Qi Gong, Heathy Juice, and Coffee Roasting.

My boyfriend and I had so much relaxation we wished to stay longer and we were able to talk with Ms. Cathy and she is so nice asking us how are we during our stay.

Overall, I can only say good things about Nurture Wellness!
We will definitely be going back!

Date of stay: January 2021
Trip type: Traveled as a couple
Thank kristelannetravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded March 20, 2021

Dear kristelannetravel,

Thank you so much for visiting Nurture and for your wonderful review! It was truly a pleasure having you and we look forward to your next visit to Nurture! We are opening the new concept restaurant "The Farmers Table" very soon so do come and try the new dishes we are excited to offer..

Cheers!
Cathy

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Reviewed January 19, 2021 via mobile

Stayed in an Ifugao Spa Suite. Got the Romantiko package - 4-course lunch and dinner plus breakfast and 1.5-hr massage. The massage? 👌🏻👌🏻👌🏻 Can’t say anything negative about how the therapists took care of me and my partner.

Food was good, service was equally good.

Would have been better if the total cost was lower since there were a lot of facilities and services still unavailable because of the pandemic.

Date of stay: November 2020
Trip type: Traveled as a couple
Thank Vane_A_Macatangay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Turvill, Owner at Nurture Wellness Village, responded to this reviewResponded January 21, 2021

Hello Vane!

Thank you for your review, We are grateful that you chose Nurture to stay for your short break from the city. We are also happy that you enjoyed our services. We continue to offer the complimentary Tai Qi Ging and Juice Demo activities in the morning but due to the pandemic the swimming pool is not available. Thank you for your suggestion which we will certainly consider as we navigate through the new normal.

We look forward to welcoming you back to Nurture!

all the best!

Cathy

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