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Hotel Kimberly
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Reviews (616)
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Reviewed 11 January 2018

Nice and friendly staff. We particularly enjoyed the bonfire and the outdoor movie at night al fresco Tagaytay cool breeze.

We like The Farm in Kimberly Hotel as well. It's relaxing to go for a walk in the farm especially in the morning. Well-thought of hotel resort with plenty of activities for the whole family.

Room Tip: The room size and comfortable bed at a Premiere Family suite was perfect for our stay.
Stayed: December 2017, traveled with family
Review collected in partnership with this hotel
1  Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this reviewResponded 17 January 2018

Thank you for your feedback Janice K! It's great to know you enjoyed your stay and liked the activities, farm and service. We look forward to seeing you return again.

Sincerely,
Natalie Ng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 January 2018

We love the new year countdown with fireworks and drinks. The food served were excellent. staff are very friendly specially at the farm. love the warm (now) pool. Movies at night was also cool seeing the kids and adults enjoying with unlimited pop corn.

Stayed: December 2017, traveled with family
Review collected in partnership with this hotel
1  Thank rmangibunong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this reviewResponded 17 January 2018

Dear rmangibunong,

Thank you for staying with us! Glad you enjoyed the countdown activities, food and various activities. The staff and management worked very hard to prepare everything and ensure guests enjoyed themselves. For your next visit, did you know we give P500 stay credits for guests to use during their stay? Just book with us direct. Just call us at 521-1888 or email tagaytay@hotelkimberly.com.

Sincerely,
Natalie Ng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 January 2018 via mobile

General review:
Stayed there for 2 nights. The staffs were friendly. Good service. They immediately provide your needs. The pool is clean. They have heated pool. The adult pool. I hope that they will be able to make the kiddie pools heated too.

My kids were able to take a horse-back riding at 200.00 pesos. That is 4 rounds, equivalent to 20 minutes.

They have a mini zoo where kids can feed the rabbits, take photo with Iguana.

They also have a game room where families can play billyards, pingpong, table football and other games. It is also nice if they could provide board games.

I saw a shelves of DVDs where I think the guests can borrow and watch it in the room. The room has DVD player.

Their breakfast is Ok. They served bacon, sausage, fried galunggong, pansit, fresh salad, cereals, toast bread with spread, juices, coffee, cheese cake, maja blanca for dessert and others. Though my home friend bacon that I bought in the supermarket taste better. But it was Ok.

Night 1: Stayed at room 203 (superior twin). Clean room. Good AC, has hot and cold shower. We had a nice sleep.

Night 2: We stayed at room 208 ( superior queen). There is a bath tub that we enjoyed soaking our selves with bubbles.
The kids love the bath tub.

Even though the hotel is a bit far from main tourist spots and restaurants in Tagaytay. We did enjoyed our stay.

The negative comment is, on our second night, we called their housekeeping personel from 9-11pm and no one answered. My husband went down to the cafeteria to ask for water.

We also requested to change the comforter for it smelled used when I pull out the comforter and had few stains that I dont know if it was because it seems it was not changed from previous occupants. But I was not really sure so I just requested to have it changed.

They changed it naman immediately. And thankful for that.

Overall. This is a place to go when you want to relax and you have kids with you.

We will be coming back.

Stayed: January 2018, traveled with family
Thank NajFernandine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this reviewResponded 17 January 2018

Dear NajFernandine,

Thank you for the detailed feedback. I appreciate it! I'm glad you liked the facilities, amenities and activities. The staff and management worked very hard to ensure everything was ready by Christmas including the pool heater which we brought in on Christmas eve! I would like to state that we are still developing usage guidelines and will use the heater as a means to control the temperatures within a certain range.

My apologies if no one in Housekeeping answered your call. For future reference, you may all the front desk who will locate the staff to address your concerns. I'd like to take this opportunity to emphasize that we definitely use clean beddings and linens for all incoming guests, no exceptions. We are currently working with our laundry partners to ensure standards are kept and maintained.

Did you know we give P500 stay credits for guests to use during their stay? Just book with us direct for your next visit. Just call us at 521-1888 or email tagaytay@hotelkimberly.com.

We look forward to seeing you return again.

Sincerely,
Natalie Ng
PS. Our superior rooms don't have bath tubs. Only the deluxe rooms do.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 January 2018

We had a great stay as usual. The staff were very friendly. They have a small farm which is great for kids and they grow some of their greens too. If you are looking for a quiet and cool place to stay in Tagaytay This is the place to be.

Room Tip: we booked the Family Suite it's 2queen bed and requested for extra bed we are family of 4 adults and 1 kid
Stayed: December 2017, traveled with family
Review collected in partnership with this hotel
Thank Hazel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this reviewResponded 17 January 2018

Dear Hazel M,

Thank you for returning once more! I'm glad you had a wonderful stay and hope to see you again. Did you know we give P500 stay credits for guests to use during their stay? Just book with us direct for your next visit. Just call us at 521-1888 or email tagaytay@hotelkimberly.com.

Sincerely,
Natalie Ng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 December 2017

Super friendly staff, ambiance is very relaxing very family oriented hotel... Looking forward to our next visit....just hope that they have a smoking area near the cafe while having some drinks at night for parents. Overall... ❤️ This place.

Stayed: December 2017, traveled with family
Thank jaymeejacinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this reviewResponded 17 January 2018

Dear jaymeejacinto,

Hi and thank you for rating us a "Must visit"! Truly appreciate it.

With regards to the smoking area, we are required to follow the designated smoking area guidelines recently rolled out throughout the Philippines. Unfortunately this means most of the dining areas (indoor and outdoor) will be off limits for smoking. I hope you understand that our hands are tied on this one.

Did you know we give P500 stay credits for guests to use during their stay? Just book with us direct for your next visit. I'm sure you'll find our Reservations staff just as accommodating. Just call us at 521-1888 or email tagaytay@hotelkimberly.com.

Do come back for another stay soon!

Sincerely,
Natalie Ng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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