My last trip didnt go well with me overall.
First of all, the booking I made for a superior room, doesnt quite fit the picture shown in their website. Apparently, as the front desk would tell me, the picture in their website for the superior room is for another upgraded room which is more pricey that what I got. I demanded that it is false advertising to put a picture which is far different from what we should be getting. They offered for a room upgrade when we went back during the evening.
I appreciate the room upgrade they gave me though.
But in my observation, their rates being charged are not reasonable compared to the room you will get.
In my original room for superior, the room is too cramped. they use cheap materials in the room. Water they offer you is only coming from filtered water which is refilled only in a glass bottle. They use cheap china TV brand, with a very small size of 15" only. The doors of the CR isnt working well. You may even get trapped, just like what happened to my wife. The CR looks very old, and the smell of the room also smells old.
On my room upgrade, its the same, for a very big room which has 2 queen sized beds, they only use a very small TV screen of 28" TV which will give you a hard time watching movies. Toiletries seem incomplete. No cotton buds, comb. They only provide soap and shampoo,. Their complimentary sandals is too thin,. Its like being on bare feet. Hotel room isnt carpeted.
The CR on the other end also has problems. The door wont close well. You will get stuck in it, because the knob has a problem. Their Toilet bowl doesnt flush well. Should you have a lot of bowel being made, it might even overflow, because the flush is too low to go down the drain. Their bidet also is poor. They use poor material, and is too short.
Overall, for the same rate, I would recommend other hotel to go instead which is much upscale. It doesnt come cheap ( their price), and for the service, I expect better service, especially that it has trip advisor's traveller's choice award.
- Official Description (provided by the hotel):
- Immerse yourself in the cool breezes and relaxing ambiance of Tagaytay City. Get comfortable at Hotel Kimberly, where quality service and exemplary facilities meet. Nestled in the heartland of Tagaytay, this 4 star Hotel Kimberly Tagaytay is now open to serve you. ... more less
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- Also Known As:
- Kimberly Hotel Tagaytay