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“Best for families with young children”
Review of Hotel Kimberly

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Hotel Kimberly
Ranked #2 of 26 Hotels in Tagaytay
Certificate of Excellence
Mandaluyong, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best for families with young children”
Reviewed December 28, 2016

Booking at this hotel was a great decision. It gave us a stress-free Christmas holiday considering we had 2 toddlers in tow. It is away from the crowded touristy Tagaytay spots. Our children enjoyed the mini farm that has animals that they could feed. The giant playground was also a favorite. We highly recommend the place. It really felt like a vacation..plus points for a very accommodating staff.

Room Tip: Request for the corner room :-)
See more room tips
Stayed December 2016, traveled with family
Review collected in partnership with this hotel

Helpful?
1 Thank Kadrina_BL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this review, January 3, 2017
Dear Kadrina_BL,

'Stress-free' and 'two toddlers' don't usually go hand in hand so it's fantastic to know you had a real vacation at Hotel Kimberly Tagaytay! Thank you for your recommendation...it truly is the highest form of compliment.

We look forward to seeing you return again and again.

Sincerely,
Natalie Ng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2016

Our stay was great! Excellent service. The hotel staff are nice and friendly. We enjoyed the indoor and outdoor activities, bonfire, and movie night. We will definitely come back and recommend to our friends and relatives. :)

Stayed December 2016, traveled with family
Review collected in partnership with this hotel

Helpful?
1 Thank terebv2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this review, January 3, 2017
Dear terebv2016,

Thank you for your wonderful feedback and recommendation. What lovely compliments to the staff. We are so pleased to hear you are coming back. The staff are looking forward to serving you again!

Sincerely,
Natalie Ng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasig
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2016

My family stayed during the Christmas weekend and it was truly awesome. We booked the place the night before and yet we were accommodated warmly. The entire property was perfect for families with kids, and those who prefer a nice staycation experience ce. We also enjoyed the Christmas activities like bonfire and outdoor film showing.

Stayed December 2016, traveled with family
Review collected in partnership with this hotel

Helpful?
1 Thank annamelissa_reyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this review, January 3, 2017
Dear annamelissa_reyes,

Thank you for your awesome feedback! Glad you enjoyed it very much and enjoyed everything the hotel had to offer. We certainly hope to see you return again!

Sincerely,
Natalie Ng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taytay, Philippines
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 28, 2016

We always love our stay at Kimberly Hotel. The staff are very friendly & helpful.
There is always so much to do within the hotel premises. We always feel at home when we stay at this hotel.

The food is ok, nothing to rave about, but we don't really care as there are always a lot of dining choices within the vicinity of Tagaytay.

Stayed December 2016, traveled with family
Review collected in partnership with this hotel

Helpful?
1 Thank CARLA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this review, January 3, 2017
Dear CARLA A,

Thank you for returning to stay at Hotel Kimberly once more. We truly value our returning guests and are glad you are at home here. Looking forward to your next visit!

Sincerely,
Natalie Ng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 24, 2016

I chose this hotel for a company affair since there were so many great reviews about it. Sadly, it was not satisfactory.

The rooms are average. They are clean, but amenities (especially the bathroom) look dated already. Supplies (soap, slippers, etc) were incomplete in most of the rooms our guests stayed in.

Breakfast buffet was ok. But the rest of the meals were not appetizing.

The function room we stayed in was too hot; they couldn't adjust the temperature. To be fair, they did try to move us to another function room, but the result was the same. The service waiter who was supposed to stay in our function room for assistance was always missing. I had to miss out on some of the sessions, just to look for service.

So my advice is, don't use this for functions, unless you're scrimping on budget. For personal holidays, if you are looking for simple accommodations only, this hotel will do. Expect only 3-star facilities and eat lunch and dinner elsewhere.

  • Stayed September 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank JasmineB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyGM, General Manager at Hotel Kimberly, responded to this review, December 28, 2016
Dear JasmineB,

Thank you for taking your time to leave feedback of your function event with us. I'm sorry to hear that the event was not up to your standards. I can personally assure you though that we take your comments seriously.

As early as a month ago, we've already installed new air conditioners to address the warm temperatures so this will not happen again. At the time of your event, this issue was only becoming apparent so it wasn't identified in time for you.

Housekeeping amenities for groups are being reviewed though do take note that all guests are always welcome to make direct requests to Housekeeping who will be more than happy to supply additional items.

The missing waiter should not have happened, period. That has been addressed. My sincerest apologies that you had to go thru this.

I will also review your food experience with our chef to identify where we went wrong and how we can improve.

Once more, I appreciate your feedback and wish you and your business all the best this 2017 and beyond.

Sincerely,
Natalie Ng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kimberly

Property: Hotel Kimberly
Address: Brgy. Kaybagal, Amadeo Road, Tagaytay, Luzon, Philippines
Location: Philippines > Luzon > Calabarzon Region > Cavite Province > Tagaytay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Luxury Hotel in Tagaytay
#1 Family Hotel in Tagaytay
Price range (per night): ₱4,352 - ₱7,065
Hotel Class:4 star — Hotel Kimberly 4*
Number of rooms: 50
Official Description (provided by the hotel):
Immerse yourself in the cool breezes and relaxing ambiance of Tagaytay City. Get comfortable at Hotel Kimberly, where quality service and exemplary facilities meet. Nestled in the heartland of Tagaytay, this 4 star Hotel Kimberly Tagaytay is now open to serve you. ... more   less 
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Also Known As:
Kimberly Hotel Tagaytay

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