So... This is our 3rd time to the hotel and must say once again had the most fabulous holiday. Arrived on 9th March for one week. Stayed again in the Rock Royalty Studio Suite with an amazing sea view. Enjoyed the Rock Royalty Lounge with free flowing drinks as well as delicious snacks.
Rock Royalty - what can I say? Thank you to all the team who made the holiday truly memorable. You know who you are - however for others that do not - thanks to Arantxa, Christina, Maria, Ivett, Victor and Antonio. You all made us feel so welcome, like old friends.
As for the rest of the Hotel? Some minor points that were not as good as our previous stays: Unheated (at times) Eden Pool, No cloth towels in the toilets, No food available at Eden Pool area. These were small points but worth mentioning from a service point of view. They did not detract from the overall Hotel experience.
Your staff are truly brilliant and special mentions must go to Francesco in the main (Lobby) bar area - remembered us and our drinks from previous trips, always checking for top-ups. Thanks! Toluca, Vani in the Lobby bar - great service. Aro - who is now in The 16th, thank you for your warm welcome back. Harley the mixologist mixed some great drinks.
The Hotel remains one of our favorites both in terms of amenities, level of...So... This is our 3rd time to the hotel and must say once again had the most fabulous holiday. Arrived on 9th March for one week. Stayed again in the Rock Royalty Studio Suite with an amazing sea view. Enjoyed the Rock Royalty Lounge with free flowing drinks as well as delicious snacks.
Rock Royalty - what can I say? Thank you to all the team who made the holiday truly memorable. You know who you are - however for others that do not - thanks to Arantxa, Christina, Maria, Ivett, Victor and Antonio. You all made us feel so welcome, like old friends.
As for the rest of the Hotel? Some minor points that were not as good as our previous stays: Unheated (at times) Eden Pool, No cloth towels in the toilets, No food available at Eden Pool area. These were small points but worth mentioning from a service point of view. They did not detract from the overall Hotel experience.
Your staff are truly brilliant and special mentions must go to Francesco in the main (Lobby) bar area - remembered us and our drinks from previous trips, always checking for top-ups. Thanks! Toluca, Vani in the Lobby bar - great service. Aro - who is now in The 16th, thank you for your warm welcome back. Harley the mixologist mixed some great drinks.
The Hotel remains one of our favorites both in terms of amenities, level of service as well as the great music we experienced.
We were also lucky enough to attend the Children of the Eighties party - well organised and a great night. The usual sore head the next day meant it must have been great. :-)
Needless to say we have already booked again for October. Look forward to it already!
See you all then! Ken & GavMore
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