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Reviews (1,653)
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Reviewed 22 March 2018 via mobile

We stayed here for three days . The hotel smells of dampness everywhere you go , on all levels . There is no iron in the room but to have something ironed costs -€€€€ €7 for a shirt , what a rip off ! The gym is in direct sunlight in the morning and is uncomfortably hot. There are no weights just machines . It is very small . We tried at 4:15pm to get a drink and a snack , no chance . The woman on reception seemed to think we could have something in the tapas bar but waitress in there said no ! She said the Lobby bar was open , but it wasn’t , reception clarified this - so in a four star hotel at 4:15pm we cannot get a snack or a bottle of water ??? We will not be staying here again !

Stayed: March 2018, traveled as a couple
2  Thank warrenswitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio C, Director General at Hotel IPV Palace & Spa, responded to this reviewResponded 26 March 2018

Dear Warrenswitch,

Thank you very much for staying at Hotel IPV Palace & SPA and for your review on Tripadvisor.
We regret that our facilities and services have not been entirely satisfactory to you.
Regarding your comments, we would like to point out that the Hotel has been refurbished in all our areas, keeping grate care on cleanliness. Our best scores belong to this service as shown by the excellent comments of our Guests.
About the iron, we do not have these in the rooms for security reasons and we are sorry if this has been an inconvenience for you.
In our Fitness Center we have recently improved the A/C system, to ensure the correct temperature for an optimus workout.
The kitchen service at Taurina Bar ends at 16:00 and Lobby Bar opens at 16:30. In this interval and during all day, from 08:00 till 23:00, we offer room service. We are sorry for the inconveniences that this may have caused you.

We appreciate the time spent on your feedback and kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 March 2018

We stayed for 5 nights last week just for a quick break . Perfect in every way. Clean and fantastic service at breakfast. The chef at breakfast is so friendly and helpful and really efficient. You can have almost anything you can imagine to eat at breakfast. Rooms are large and clean and we had a nice balcony with a big bathroom.
I had a medical problem on the Sunday we were leaving and the hotel were excellent in helping us to get me to a doctor. Thank you Jacqueline in particular who gave us so much advice on where to go and restaurant in Fuengirola. There was also a very nice waiter in the tapas bar and small restaurant beside it who went out of his way to give us something to eat when we arrived back at the hotel at 10.30 pm after an organised trip to Tangiers. The pool looked lovely but unfortunately the weather was not so good so we will come back again some time in better weather. The sauna is nice but it does cost 15 euro for an hour!

Room Tip: choose a room with sea view and balcony
  • Stayed: March 2018, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 800Penny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio C, Director General at Hotel IPV Palace & Spa, responded to this reviewResponded 19 March 2018

Dear 800Penny,

Thank you very much for staying at Hotel IPV Palace & SPA and for sharing your experience with us on Tripadvisor.
It is a great reward to learn that you have enjoyed your holiday with us, as well as our facilities, services and amazing location. We appreciate your kind comments about our staff, they always try to do their best for each Guest and to offer you the best quality service.
Thank you very much once again for the time spent on your excellent feedback and will be a pleasure to welcome you back very soon.

Best regards,

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Reviewed 14 March 2018

a very nice beach front hotel which you can access from the back entrance with your key its about 35mins walk to centre of town the Miramar shopping centre is about 10 mins walk worth a visit
breakfeast was very good chef will cook you an omelette etc for you also dinner equally as good no complaints very good selection
hotel rooms are good size and spotless very nice lobby bar rand the staff are excellent especially Antonio who made our holiday very enjoyable he is a very good people person should be the maitre D management could learn a thing or two from him
we spent 13 nights there 6 nights due to flight delays in Ireland and would definetly go back again
if you are stuck for water go out front of hotel turn left go over the bridge their is a garage there with a shop

  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Psdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio C, General Manager at Hotel IPV Palace & Spa, responded to this reviewResponded 15 March 2018

Dear Psdub,

Thank you very much for staying at Hotel IPV Palace & SPA and for sharing your experience with us on Tripadvisor.
It is a great reward to learn that you have enjoyed your holiday with us, as well as our facilities, services, gastronomy and amazing location. We appreciate your kind comments about our staff, they always to their best to offer you the best quality service and most important, to make you feel at home.
Thank you very much once again for the time spent on your excellent feedback and will be a pleasure to welcome you back very soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 March 2018

The hotel is very big, with a busy motorway on one side and the beach on the other! We had a newly decorated room very modern and clean, balcony overlooking the sea (great view). Staff were okay, although not that smiley. Reasonable walk into town but worth it! Such a lovely place with so many restaurants and bars, quirky alleyways etc! Pool was large and well kept, breakfast buffet great choice of food. Definitely recommend, seemed like the only hotel directly on the beach, although at least 20mins from centre of town.

Room Tip: Sea/Pool View a must.
  • Stayed: December 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank TempelhoffTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio C, Director General at Hotel IPV Palace & Spa, responded to this reviewResponded 10 March 2018

Dear TempelhoffTravels,

Thank you very much for staying at Hotel IPV Palace & SPA and fro your review on Tripadvisor.

It is very nice to learn that you have enjoyed your holiday in our Hotel, as well as our facilities, services, gastronomy and amazing location. Regarding your comments, please do not hesitate that our staff always try to provide the best service to all our Guests and that is fully oriented to customer satisfaction.
We appreciate the time spent on your feedback and hope to welcome you back soon.

Kind regards,

Report response as inappropriate
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Reviewed 3 March 2018 via mobile

Great location, ideal for walking to town and shops with great beach in front. Excellent food with great choice, all rooms have sea view, staff very friendly and helpful.Very impressive lobby area and spa

Stayed: February 2018, traveled as a couple
Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio C, Director General at Hotel IPV Palace & Spa, responded to this reviewResponded 10 March 2018

Dear Lizpad,

Thank you very much for staying at Hotel IPV Palace & SPA and for sharing your experience with us on Tripadvisor.

It is a great reward to learn that you have enjoyed your holiday in our Hotel, as well as our facilities, servicies, gastronomy and amazing location. We work very hard to offer you a quality service in a unique environment.

We appreciate the time spent on your excellent feedback and will be a pleasure to welcome you back very soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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