Bed was comfy but the room was not very clean. Cob webs everywhere, dead flies on windowsills and could not open any window. Woken up by staff and makeup artist knocking at door at 8:30am to realise they were at the wrong room and wrong hotel. Cleaners walked into room at 10am before checkout at 12pm. Staff were apologetic but overall a poor service.
We chose Cork's Vienna Woods for our wedding venue and we are so happy we did. We had the best day, the food and service was amazing all our guests were very impressed with portions and the speed of service. The rooms are beautiful and the reception room was perfect. We definitely recommend it fo a wedding venue.
Had a lovely overnight in Cork's Vienna Woods Hotel, Glanmire. Set in a beautiful, quiet, wooded and relaxing area and conveniently close to Cork City. Adequate parking facilities. Very friendly and obliging staff. In short, I'll be back!
What an amazing weekend my 5 girlfriends and I had at Vienna woods where we headed to for a catch up. From the incredibly warm welcome, to the seamless check in, beautiful room with a bed that was like sleeping on a cloud right through to a gorgeous evening at the hotel bar, with a vast drinks menus followed by an extensive dinner menu, all of which was delicious set in a stunningly beautiful hotel. We didn’t think it could be equalled but it was with a superb breakfast experience.
I couldn’t recommend the stay more and can only complement all the staff for such a beautiful weekend. Thank you !
I've been asked Guest Relations to write a more balanced review of our interaction.
I tried to book 2 rooms online at their hotel for a family wedding in late Sept. None was to be had so I rang the hotel to be told that they were sold out for that particular night.
So I've been placed on a waiting list for any cancellations that MIGHT occur.
But I will say I am disappointed not being stay in the hotel of the wedding I'm attending
Hello Emma B
Thank you for amending your original review that provides more context, however, we would like to highlight our guest room allocation guidelines for weddings at our hotel.
When couples make a reservation for their wedding they are invited to block a number of rooms for their family, friends and other invited guests. The wedding you are invited to is no different.
On securing their desired number of guest rooms couples are then supplied with an access code which allows their invited guests to book from a selection of accommodation options that is most suitable for them. This includes family rooms, mixed ability rooms, multiple night stays and options to purchase with or without breakfast.
Couples share this access code with their guests who can then proceed to make their reservation.
The wedding you are attending has already booked out all their required allocation of rooms. On completing their wedding booking, couples outline clearly the number of guest rooms they require. Clearly the couple in question shared the access code in advance of issuing their invitations and guests proceeded to book. This is a decision at the discretion of the couple and the hotel does not inhibit access to the room stock via the code once published. Unfortunately, additional rooms not included in the wedding block on the date you are attending have already been booked out prior to your call with us. Therefore, all we can offer you at the moment is to place you on our cancellation list or provide contact details for hotels in close proximity to us.
We look forward to welcoming you to the hotel in September.
Sincerely, all the team at Cork’s Vienna Woods Hotel.
