I have had nothing but great experiences at Longhorn. We went once and my meat was not quite cooked to my liking but I kept it because I was hungry. Did not complain just let them know. They offered me a free dessert. I told them it was okay, not a big deal. They insisted on the free dessert. Months later my husband got a piece of meat that was quite fatty. He just told the server but again, not complaining. They wanted to bring a new dinner. My husband said no. The manager came over and asked us about it. My husband just let him know that we love eating there and tonight the cut was just too fatty. He took the meal off the bill. Not what we wanted or needed but again, insisted. I am truly impressed with the management there. I recommend Longhorn to EVERYONE that asks!
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