Upon arrival, we were disappointed by the lack of information from the front desk upon check in. Basically given our key and directed to our room. We figured there would be information in the room, but none found. Went back to the desk to ask about breakfast( advertised as included) and housekeeping. Was told breakfast was a grab & go continental and no housekeeping services. If we needed fresh towels we had to ask. We were staying for 3 nights and it would’ve been nice to at least be provided with cleaning wipes and garbage bags.
The deluxe Mountain View/Courtyard room was VERY tiny for 3 adults. The room is dark and could use an update. There was only a small rack and no closet for clothes. The shower had no shelf or ledge for toiletries, which was inconvenient.
What was lacking in the room was made up for by the cute patio swing chair, outdoor views, beautiful courtyard and poolside area. There was plenty of seating/lounge chairs and towels.
We were looking forward to the poolside “Mole” service, however when we tried to order was told we had to pick up. When went to pick up our drinks, the attendant had no recollection of our order.
Overall, we were happy with the location and surroundings of the hotel.More
- Free Wifi
- Free parking