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Reviews (281)
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All reviewshotel roomnice hotelthe busbreakfast buffetin townhotel is locateddowntown
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Reviewed 13 February 2018

We stayed here twice on a holiday. The location is very good, we arrived by bus & it is easily walkable from the bus station. It is a 5 or 10 minute walk into town down some steps which makes it easily accessible & very quiet. It was also the Hotel that the W trek tour we joined were using & hence does have a lot of groups staying which can make breakfast a bit chaotic if everyone is leaving at the same time.

  • Stayed: January 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank damitchell36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia R, Gerente at Cyan Calafate Hotel, responded to this reviewResponded 16 February 2018

Dear damitchell36
Thank you for sharing your comments about our hotel
We are very glad to know that our services could meet your expectations and we hope you have the chance to come visit us again soon
Kind regards,

Martín Tobchinsky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 February 2018 via mobile

Having lived in Russia for a few years I feel this is a fair assessment. The service was average to poor; the quality of the place was average to poor; the towels and bedsheets were clean but worn and the sheets were too short for the bed. The shower was dangerous. The shower mat was slipping and there was a sharp aluminum bracket to hold soap bottles at arms height. We did not get cut by it, but someone will. Inexpensive place that is close to downtown, but I question the value for money.

Stayed: February 2018, traveled with friends
Thank jprattwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia R, Gerente at Cyan Calafate Hotel, responded to this reviewResponded 16 February 2018

Dear jprattwilson
Thank you for sharing your opinion about our hotel
We are sorry to hear that your stay with us did not meet your standars. We will use this comments tou review our service and make future improvements
Kind regards

Martin Tobchinsky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 February 2018

A bit far from town, having to use some stairs to reach it. No big deal. Reception was very professional. We got a map and have been informed of things to do. Room 220 was a standard room with very good beds and en-suite bathroom. Nice breakfast served in a big room. Allthough it was a remote and quiet location, there was a lot of noise from groups late in the evening and early in the morning. Also people had to slam the doors to keep them shut. Big plus : good price/quality.

Room Tip: We got room 220 and apart from the groups' noise it was rather quiet
Stayed: January 2018, traveled as a couple
Thank guid0vanleuven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia R, Gerente at Cyan Calafate Hotel, responded to this reviewResponded 5 February 2018

Dear guid0vanleuven

Thank you for sharing your experience at our hotel
We are very glad to know that you enojyed your stay with us and that all the services provided were up to your standars
We hope to see you again soon
Kind regards
Martin Tobchinsky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 January 2018

This hotel is located a 10 minutes walk away from the city. Be sure to ask the hotel staff to point out the ‘’short cut’’ with the stairway otherwise you will be doing an unnecessary long detour.
The staff is incredibly accommodating and very pleasant.
The rooms were fine. They could use a bit of updating…but clean, secure and quiet.
The breakfast was pretty minimal but it was better than nothing.
For the price I was happy with our choice and would consider staying there again.

  • Stayed: December 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Dani U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia R, Gerente at Cyan Calafate Hotel, responded to this reviewResponded 22 January 2018

Dear Mr Dani U

Thank you for sharing your experience at our hotel
We are glad to know that you enjoyed your stay with us and that all the services provided were up to your standars.
We hope to see you again in you next visit to El Calafate
Kind regards,
Martin Tobchinsky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 January 2018

This hotel is a bit off the main street in El Calafate, but the location is great if you need to catch a bus from the main bus terminal early in the morning; you don't have to arrange for a cab/shuttle as it's less than a 5 minute walk from the hotel. The main area (with all of the restaurants and shops) is also not that far, roughly a 10-15 minute walk. We found the breakfast to be sufficient.

  • Stayed: December 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Anya53015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia R, Gerente at Cyan Calafate Hotel, responded to this reviewResponded 3 January 2018

Dear Anya53015

Thank you for sharing your experience at our hotel

We are glad to know that you were able to enjoy your stay with us and all the services provided were up to your standars
We hope to see you again soon
Kind regards

Martin Tobchinsky

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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