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All reviews private room the bus in town lake and mountains lago argentino argentina calafate excursions
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Reviewed April 17, 2019 via mobile

Excellent hostel, probably our favourite in South America. They’ve got it just right.

Great location, comfortable beds, clean, excellent breakfast (with eggs provided)... beautiful large social areas with bar and sofas.

Thank you to the staff for their warm welcome and advice for our time here.

We hope to return one day!

Date of stay: April 2019
Thank Tamsinbest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florencia B, Director de Relaciones con Clientes at America del Sur Hostel, responded to this reviewResponded April 23, 2019

Thank you for taking the time to share your experience with us!! Our staff works daily to make your stay as pleasant as possible, they will be very happy to know they are doing a great job!! We love to hear that you enjoyed your stay with us!! Hope to receive you again soon! Regards, America Del Sur :)

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Reviewed April 9, 2019 via mobile

This hostel is great. The views To the argentinian lake are the best in town. The staff (which speaks fluent english) helped me with some airline issue, to book everything during my stay and gave me a ton of advices. Superb attention.

Located a few minutes from town, the hostel has a kitchen and restaurant (a little bit overpriced). The rooms are a bit small, but at least is good equipped with plugs per bed and bathroom inside the room.

At my arrival, Matias helped my to know everything about town, taking a time to point me where to go because a issue with aerolineas argentinas and my bank. Also May was super kind at the morning and told me to visit the nice lagoon in town and to gave good restaurant recommendations. The plus was for joakim, who helped me to book everything (ice trek, buses and navigations) and gave me a lot of tips to do treks in Chalten (some of them that only locals know) and even som info of Natales and Paine (my following destination), being patient to answer all my (and my trekking friends) questions. This special attention is not normal at all in hostels. The reception is open 24hs and they are quite busy all the day with the guest, helping them (my friends found the staff very helpful and patient as well). In general they are super kind and very knowledgeable (the only one that wasn’t very kind was the receptionist girl with glasses, who avoided to even help me in a few times that I ask her to, preferring to chat on her phone), but it’s ok.

The hostel is very good looking in the common areas, and even has a nice balcony where you can go and enjoy of the sunset with a beer. In general the dorm prices are normal for argentinian hostels and even has private rooms (they are overpriced tho).

I totally recommend this place to everyone who wants to enjoy good view and be helped/orientated with tours and trekkings on the area (Calafate, Chalten and Torres del Paine).
Be aware that the hostel is big but is also super full, so book in advance!

Date of stay: April 2019
Trip type: Traveled solo
1  Thank Matttravels89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florencia B, Director de Relaciones con Clientes at America del Sur Hostel, responded to this reviewResponded April 10, 2019

Thanks for taking the time to write your review and rating us!!! It's fantastic you had such an excellent experience at our hostel and that our team took such great care of you :) . We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We'd love to share another positive experience with you next time! Let us know if you are visiting El Calafate again!! ;). Thanks again for sharing your feedback with us and with other travellers! Regards, America Del Sur

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Reviewed April 9, 2019

Facilities and environment is great, with a lovely view. Breakfast is fine, with a decent offer of alternatives and quality products.

The real downside occurs at evening/night, when this guy with a beard gets in charge of reception. He's really unfriendly, answering questions in a bad way, as if he's doing some kind of favor. He plays music really loud until 00.30am at least (even if there're no guests in the area....he was hanging out and playing ping pong with locals) so if you're staying in one of the rooms that are close to reception it'll be hard for you to get a good sleep. Of course I asked him to turn it down and received the ugliest face you would never expect.

Other than that our stay was fine, but those interactions with this guy were enough to leave us with a bitter sensation.

Date of stay: April 2019
Trip type: Traveled with friends
Thank guidogui11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florencia B, Director de Relaciones con Clientes at America del Sur Hostel, responded to this reviewResponded April 10, 2019

Dear traveller, thank you very much for sharing your experience with us ! We are glad you like our hostel!!! We will make sure that your experience will be transmitted to all. It is very disappointing to hear what happened, but we hope you give us another opportunity to show you that we have improved. Thanks again for the review! Best regards, America Del Sur :)

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Reviewed March 28, 2019 via mobile

My friends and I rented a 2 bunk room at this hostel. The hotel staff was very helpful, rooms were clean, and take away lunches were decent. My only complaint is the WiFi did not reach to the rooms, so we had to go to the main lobby if we wanted to use the internet. Also the lobby was lively with loud music at night but usually it ended by 11pm.

Date of stay: March 2019
Trip type: Traveled with friends
2  Thank 497kimberlyr
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Florencia B, Director de Relaciones con Clientes at America del Sur Hostel, responded to this reviewResponded April 1, 2019

We are very glad you and your friends enjoy staying at our hostel!! It´s very positive to know your personal experience, thank for sharing it to us !!! It´s true our hostel stay´s up til late and the staff always requests guests to try and keep it down at night. We´ll consider your comments to keep improving. Have a lovely day! Regards, America Del Sur :)

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Reviewed March 27, 2019

A modern hostel in a good location close to the town with a great view. Facilities are extensive, clean and very good and the staff very helpful. We stayed in a twin room and found it well equipped and spacious with windows overlooking the town.
There is a good activity programme; breakfasts are OK but main meals are really good. The walk from the bus station is slightly further than they make out but worth the effort
All in all a great hostel

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank DGY-Eaglescliffe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florencia B, Director de Relaciones con Clientes at America del Sur Hostel, responded to this reviewResponded April 1, 2019

Thanks for your sincere opinion! We are very happy that you have a great time at our hostel. We hope to receive you again soon in your next visit, let us know if you need help in order to re-booking your stay!! :) Have a beautiful day and a nice return home! Regards, America Del Sur

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