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Reviews (450)
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All reviewstranquil locationllao llaonice amenitiesan indoor outdoor poolwonderful hotelboutique hotela great place to stayoverlooking the lakebreakfast was excellentthree nightsspectacular viewssculpturescampospallautownargentina
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Reviewed 19 February 2018 via mobile

El Casco Art Hotel is a classy, understated, serene and luxurious gem right on the lake in Bariloche. The staff was very helpful, polite and discreet. The restaurant was excellent and our server was very attentive.

Stayed: January 2018, traveled with family
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded 19 February 2018
Google Translation

Estimada Margaret,
Muchas gracias por dejarnos su comentario en TriAdvisor, auguramos que pronto regrese a visitarnos.
Saludos Cordiales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 February 2018 via mobile

This hotel should never have a good review. It is dated and in need of a facelift. While the setting is beautiful the rooms and spa were old and not very clean. The front desk and wait staff were surly and not at all helpful. Breakfast was institutional and not nicely presented. I will say when I spoke to the manager about this she was nice , but obviously the hotel is owned out if the city and the owners have little interest.

Stayed: February 2018, traveled as a couple
1  Thank toothwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded 26 February 2018
Google Translation

Estimada Huésped,
Consultamos con Gerencia y nos comentan que hablaron con Usted personalmente sobre su problema. Lamentamos no haber estado a la altura de lo que Usted esperaba.
Saludos Cordiales.

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Reviewed 24 January 2018

We stayed for three nights over the new year at the beautiful hotel. The location is spectacular with amazing views of the garden and the lake. The staff is very friendly and spoke English very well. We were surprised by the quality and content of the dinners we had. They would pass a Michelin guide inspector easily. The art on display for sale at the hotel are excellent and from well known artists.

Room Tip: Ask for the Lake View room.
  • Stayed: December 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank Saibal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded 1 February 2018
Google Translation

Estimado Huésped,
Muchas gracias por habernos elegido y ser tan amable con sus comentarios. Haremos llegar sus palabras a nuestro Staff. Nos alegra que haya disfrutado del paisaje patagónico y el arte argentino. Lo esperamos pronto de regreso! Saludos Cordiales.

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Reviewed 10 November 2017 via mobile

Stayed 2 different nights at 2 different times because of our tour guide. That was fine.It is a perfect location, decent size rooms. All amenities in the room. Ok breakfast, do it yourself style. The waitstaff could pay more attention if they wanted to. Dinner was ok, steak was delish. Deer ragou was just ok. It lacked venison taste. Kinda lacking..but the property is quite beautiful with a gorgeous swimming pool and gardens. Didn’t ever seek out the spa .

Stayed: November 2017, traveled as a couple
1  Thank Hafkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded 13 November 2017
Google Translation

Estimado Huésped,
Muchas gracias por habernos elegido!. Tomaremos en cuenta sus sugerencias.
Hasta Pronto!!

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Reviewed 26 September 2017

Hot breakfast was lacking however good service, very friendly staff always ready to be of service. Hotel well located both to down town Bariloche and to the Llau Llau area. Also Catedral only 15 - 20 minutes away.

Stayed: September 2017, traveled on business
Review collected in partnership with this hotel
1  Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded 2 October 2017
Google Translation

Estimado Michael
Muchas gracias por habernos elegido para su estadía en San Carlos de Bariloche. Tendremos en cuenta lo que nos comenta sobre el desayuno y esperamos que pronto vuelva de regreso.
Saludos Cordiales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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