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El Casco Art Hotel
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    Reviews (438)
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    Show reviews that mention
    All reviewstranquil locationllao llaogreat argentinehelpful in every waynice amenitiesan indoor outdoor poolwonderful hotelspectacular sceneryboutique hotelview over the lakekm from barilochea great place to staybreakfast was excellentthree nightssculpturescampospa
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    1 - 6 of 438 reviews
    Reviewed February 19, 2018 via mobile

    El Casco Art Hotel is a classy, understated, serene and luxurious gem right on the lake in Bariloche. The staff was very helpful, polite and discreet. The restaurant was excellent and our server was very attentive.

    Stayed: January 2018, traveled with family
    Thank Margaret D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded February 19, 2018
    Google Translation

    Estimada Margaret,
    Muchas gracias por dejarnos su comentario en TriAdvisor, auguramos que pronto regrese a visitarnos.
    Saludos Cordiales

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 8, 2018 via mobile

    This hotel should never have a good review. It is dated and in need of a facelift. While the setting is beautiful the rooms and spa were old and not very clean. The front desk and wait staff were surly and not at all helpful. Breakfast was institutional and not nicely presented. I will say when I spoke to the manager about this she was nice , but obviously the hotel is owned out if the city and the owners have little interest.

    Stayed: February 2018, traveled as a couple
    1  Thank toothwoman
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded February 26, 2018
    Google Translation

    Estimada Huésped,
    Consultamos con Gerencia y nos comentan que hablaron con Usted personalmente sobre su problema. Lamentamos no haber estado a la altura de lo que Usted esperaba.
    Saludos Cordiales.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 24, 2018

    We stayed for three nights over the new year at the beautiful hotel. The location is spectacular with amazing views of the garden and the lake. The staff is very friendly and spoke English very well. We were surprised by the quality and content of the dinners we had. They would pass a Michelin guide inspector easily. The art on display for sale at the hotel are excellent and from well known artists.

    Room Tip: Ask for the Lake View room.
    • Stayed: December 2017, traveled as a couple
      • Value
      • Location
      • Service
    Thank Saibal S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded February 1, 2018
    Google Translation

    Estimado Huésped,
    Muchas gracias por habernos elegido y ser tan amable con sus comentarios. Haremos llegar sus palabras a nuestro Staff. Nos alegra que haya disfrutado del paisaje patagónico y el arte argentino. Lo esperamos pronto de regreso! Saludos Cordiales.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed November 10, 2017 via mobile

    Stayed 2 different nights at 2 different times because of our tour guide. That was fine.It is a perfect location, decent size rooms. All amenities in the room. Ok breakfast, do it yourself style. The waitstaff could pay more attention if they wanted to. Dinner was ok, steak was delish. Deer ragou was just ok. It lacked venison taste. Kinda lacking..but the property is quite beautiful with a gorgeous swimming pool and gardens. Didn’t ever seek out the spa .

    Stayed: November 2017, traveled as a couple
    1  Thank Hafkiwi
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded November 13, 2017
    Google Translation

    Estimado Huésped,
    Muchas gracias por habernos elegido!. Tomaremos en cuenta sus sugerencias.
    Hasta Pronto!!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed September 26, 2017

    Hot breakfast was lacking however good service, very friendly staff always ready to be of service. Hotel well located both to down town Bariloche and to the Llau Llau area. Also Catedral only 15 - 20 minutes away.

    Stayed: September 2017, traveled on business
    Review collected in partnership with this hotel
    1  Thank Michael A
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel, responded to this reviewResponded October 2, 2017
    Google Translation

    Estimado Michael
    Muchas gracias por habernos elegido para su estadía en San Carlos de Bariloche. Tendremos en cuenta lo que nos comenta sobre el desayuno y esperamos que pronto vuelva de regreso.
    Saludos Cordiales

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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