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3 - 8 of 167 reviews
Reviewed January 8, 2013

We stayed a few days after New Year - the resort was full, which attests to this place´s popularity with travelling families and groups of friends.

The good: Beautiful location, the pool and TV room are very nice, the foyer and restaurant are attractive and airy, staff were friendly, it was easy to arrange activities from here, the included buffet breakfast was plentiful and tasty. There are activities to do on site as well, like pool and table tennis.

The indifferent: The room was fine, spacious enough, the carpet was a bit dirty and worn.

The bad: They were renovating the hotel while it was full, the airconditioning failed twice including in the middle of the night (not good with a baby in a very hot climate), the water to the room was turned off twice without notice, the room with the pool table looked like it hadn´t been cleaned since the 20th century, restaurant meals varied from good to not great, staff were trying their best but seemed overstretched at times.

Would consider staying here again but would also look at other options, and hope that management had ironed out the issues described above - this place could easily be 5 out of 5 with a little additional care and attention.

Room tip: I imagine that the upstairs hotel rooms ("VIP area") are quieter than downstairs. A room with a river view would be nice (we didn´t get one). Didn´t seem the cabañas.
Date of stay: January 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carl B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2023 via mobile
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Date of stay: February 2023
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 20, 2023
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Date of stay: February 2023
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 12, 2022
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Date of stay: January 2022
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 1, 2022 via mobile
Google Translation

Date of stay: February 2022
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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