The ambiance was excellent. Our table’s waiter JC, attended to our every request; moreover, he saw to it that everything was up to the restaurant’s standard and that everyone in our table was satisfied with the food. The food in the restaurant exceeded our expectations. It was our first time dining in at this restaurant and very surely, we will dine here again in the near future.
Thank you for sharing your positive experience at Lucky Noodles. We are delighted to hear that the ambiance met your expectations and that our waiter, JC, provided exceptional service, ensuring every aspect of your dining experience was up to our standards.
We are also pleased that the food exceeded your expectations. At Lucky Noodles, we take pride in delivering high-quality culinary experiences, and it's rewarding to know we succeeded during your visit.
We look forward to welcoming you back to Lucky Noodles in the near future.
Sincerely,
Jia Yutuc
Director of Hotel Services
Jane, Aaron, and Carlo (Solaire, Waterside) you guys were absolute lifesavers on my date! Not only did you provide me with a much-needed power bank (thank goodness, my phone was about to die!), but your service was top-notch. You were so friendly, helpful, and attentive. I really appreciate your support and kindness, it made my date so much more relaxed and enjoyable. You guys are the best!
Thank you for your wonderful feedback! Jane, Aaron, and Carlo are thrilled to hear that they could enhance your experience at Waterside. Providing exceptional service is what they strive for. Your kind words will surely motivate them even more.
We look forward to welcoming you back for another relaxed and enjoyable visit.
Sincerely,
Jia Yutuc
Director of Hotel Services
Highly recommend.. very clean and spacious rooms all staff are friendly. Fast service. Even gave me a free bday cake when we checked in and it was so good
Thank you for the wonderful review! We are delighted that you found our rooms clean, spacious, and our team members as friendly as ever. Fast service and a delicious birthday cake on the house—sounds like a winning combination!
We cannot wait to have you back for more delightful surprises at Solaire Resort Entertainment City!
Sincerely,
Jia Yutuc
Director of Hotel Services
The hotel is very nice and luxurious, just don't let the kids roam since it a casino hotel. Fresh restaurant are good except for the RUDE and idiot person slicing the steak that ruin the special day of my wife and would NOT recommend eating there unless you are ready to PUNCH that guy.
Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel luxurious and enjoyed many aspects of your stay. However, we deeply regret the experience you had at our Fresh restaurant.
Please accept our sincerest apologies for the behavior of our team member. This is certainly not the level of service we strive to provide. We have addressed this incident with the Fresh team and have taken appropriate corrective action to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to make it right.
We appreciate your understanding and look forward to welcoming you back for a more enjoyable experience.
Sincerely,
Jia Yutuc
Director of Hotel Services
They upgraded our hotel room... and the room was superb and huge!!! We definitely comeback.... and family enjoyed our stay here...
Thank you for sharing your delightful experience! We are delighted that you loved the upgraded room and found it both superb and spacious. It was fantastic to hear that your family enjoyed their stay with us.
We cannot wait to welcome you back for another superb stay!
Sincerely,
Jia Yutuc
Director of Hotel Services
