Somerset alabang
Stayed here on December 10-15 for quarantine from abroad as this is close to home. I got a one bedroom apartment with views of Asian Star Building, the bay on the left, and the city on the right. I booked directly with them including the airport transfer. Communication via email was timely. Pick up from the airport was on time with a friendly driver waiting in the chairs just outside arrivals. The journey was quick. My luggages were brought to the room by a staff while I was doing the check in. The apartment was spacious, clean, and cozy. They have a smart TV but I didn’t find Netflix. I had brought my Amazon firetv stick with me so that’s sorted it. The wifi was fast enough, maybe 5mbps. The air conditioners worked well. The kitchen had crockery, cutlery, cookware, rice cooker, toaster, coffee maker, microwave / oven, washing machine with tumble dryer in one, 5 gallons of drinking water. They also provided coffee and tea, sponge and dishwashing liquid, laundry detergent, reusable kitchen towels. They didn’t provide a knife, chopping board and kitchen paper towels so I asked my mum to send me some. I only got a room only booking so I had food and groceries delivered to the room, no problem.
The bathroom was okay though the hardware was not well looked after, they don’t have the shine anymore. The bed was semi comfortable for me as it was a bit too hard but the sheets were lovely. I spent a lot of time in the living area catching up on my tv. The couch is also okay, comfy enough to lay on. I brought one of the three pillows from the bedroom to use on the couch. I have requested balcony access during booking and they gave me the key upon check in. I was swabbed on my 5th day at around 5:30pm, the results and certificate came out the next day before 10am. I was checking with guest services a lot that day if the swab team have arrived and they were very patient and prompt in answering my calls. They also checked with me if I have been swabbed before the team left the hotel. The next day when the results and certificate were released from the onehealthpass website, they asked me to email them a copy and after that I was free to leave. I settled the payment through credit card. Everything was smooth and all the staff were friendly and efficient. I had a great time and comfy stay all in all. It truly felt like home to me so the quarantine went by fast and I got my much needed rest as well. I am glad I booked with Somerset Alabang, paying extra compared to other quarantine hotels was worth it. Thank you very much.