Nice hotel but with a few improvements it could be much better. Our stay began badly with a mixup over our room. We were two couples and rather than getting two separated bedrooms as we’d requested, we got a room with only a partial wall between the beds. The hotel also had booked us in for 4 nights not 5 when our confirmation from booking.com was clearly for 5 nights. This was frustrating because our email to the hotel several days previously asking for confirmation went unanswered. The person on the front desk did not speak very good English and it wasn’t until one of the owners arrived and suggested a compromise in which we would move rooms after the first night. The room we moved to was separated by a three-quarter height wall and door with lattice above. Unfortunately the air conditioner and ceiling fan were both in one bedroom so the other room never cooled properly. Also because of the room configuration, we had to walk into the other bedroom to access the bathroom. These were supposedly accommodations sleeping 6 yet there were only two small cups provided and no glasses. The nice thing about our room location was that we had access to a small pool behind our building as well as the main swimming pool however it was a bit noisy as the building was by the road that runs next to the beach. Some of...Nice hotel but with a few improvements it could be much better. Our stay began badly with a mixup over our room. We were two couples and rather than getting two separated bedrooms as we’d requested, we got a room with only a partial wall between the beds. The hotel also had booked us in for 4 nights not 5 when our confirmation from booking.com was clearly for 5 nights. This was frustrating because our email to the hotel several days previously asking for confirmation went unanswered. The person on the front desk did not speak very good English and it wasn’t until one of the owners arrived and suggested a compromise in which we would move rooms after the first night. The room we moved to was separated by a three-quarter height wall and door with lattice above. Unfortunately the air conditioner and ceiling fan were both in one bedroom so the other room never cooled properly. Also because of the room configuration, we had to walk into the other bedroom to access the bathroom. These were supposedly accommodations sleeping 6 yet there were only two small cups provided and no glasses. The nice thing about our room location was that we had access to a small pool behind our building as well as the main swimming pool however it was a bit noisy as the building was by the road that runs next to the beach. Some of the rooms further away from the road would have been quieter. The hotel grounds are lovely with a real jungle feel and the main pool has plenty of loungers and a swim up bar. We saw a sloth twice in the grounds and there were lots of pretty birds around. We had excellent dinners in the hotel restaurant all except one night (chef’s night off perhaps?) and we found it good value. Breakfast buffet was very good too with fresh juices, plenty of choice and an omelette station. We recommend the spa for massages which were great.More