Dear O3575TS
Thank you for your comments and I Will explain to you in detail:
1- We only have Internet at the Front Desk Area, we never mention that we have internet in the rooms in our web pages.
2- Its true, we had a litle problem with your reservation obviosly we fixed and gave you the room.
3- We Never mention in our internet information that we have AC cause, we Dont Have AC in any of our rooms. You can check that in our web pages.
4- Concerning the shower, you could mention that issue at front desk with the manager and they will fix it with our maintenince deparment.
5- We really sorry about your points of view but if our staff dont explained to you those points, you are welcome to mention and we more thant happy trying to help you and all our clients.
Its a Shame you did not mention those points first hand, Im sure, everything Will be fixed for you every moment.
We hope you and your family have a wonderfull 2019.
Atlántida Lodge