This hotel had a lovely location right on Hermosa Beach. The hotel itself is a 3 star, the best thing about it is the landscaping. The service in the dining room and bar were awful. It took an hour and five minutes from the time we sat down to get our lunch. We tried to order food with our beverages, and were sent a different server which just caused confusion. People seated after us were served before us (they complained to the front desk after ordering) and there was just two other people in the restaurant while we were there. The doors to the rooms are “sticky” to say the least. The manager told me it has to be “pulled forward, then pushed down” and opened a certain way when I explained I couldn’t get it open after trying for nearly 10 minutes. The bar drinks are not worth ordering - there is no alcohol in them at all, and this wasn’t even at happy hour when we would expect drinks may be watered down.
The rooms were clean for the most part, there were little dead bugs near the bedside table, but being this close to the beach and in CR this is to be expected. The bathroom amenities were nice, the blow dryer was not useable in our room. Overall our stay was overpriced - there are hotels and air BNB places close to the beach to be found for a lot more value.